Zales - The Diamond Store - Jefferson County

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Address: 5000 Shelbyville Rd #1085, Louisville, KY 40207, USA

Phone: (502) 893-1386

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State: Kentucky

Zip Code: 40207

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Reviews

I love my jewelry from there, and Susan has been beyond helpful. However another worker, Shelby, needs taught how to be more professional while on the phone. I called to see when I was able to pickup my ring because I had to work the same day, and she said "um, they don't give us a time; they're delivering it". Then I asked if, when it arrives, could she call a different number than the one in file, she said "uh...wait a minute". She then proceeded to ask my number & said "ok thanks", persisting to cut the call short while I still had other questions...

 8 years ago (30-05-2017)

Excellent!  I bought my ring from a different jewelry story but had it sized at Zales.  A few days after I got the ring back a diamond fell out.  Zales replaced it no charge and apoligized for the inconvience! Excellent service.

 14 years ago (18-01-2012)

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Zales - The Diamond Store

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