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Reviews, get directions and contact details for Zao Asian Cafe

Zao Asian Cafe
Address: 2227 S Highland Dr Ste E2 , Salt Lake City 84106, UT, US
Phone: (801) 467-4113
State: UT
City: Salt Lake City
Zip Code: 84106


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-20:00


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Reviews
Zao is one of our favorite qsr’s, but this location in sugar house has literally never had correctly cooked white rice. I have ordered white rice there ~7 times and literally every time, the rice is mushy and clumped together like they used too much water too cook it. Every time I go I order white rice hoping they fixed the issue, but it’s gotten to the point that I will only order tacos from this location. This would easily be a 5 star if they could just fix this one issue. The staff is really nice and pleasant and it’s always clean.
The food is great and they have a variety of import drinks as well as very light teas and soft drinks, the service is fast as they have a Chipotle style assembly line for your food and the staff are very polite and listen very well. The food doesn't leave you feeling sluggish and there's enough to where it doesn't leave you feeling like you can eat more either. After eating here you are perfectly content with your meal and can go for a walk around the area for a few hours before you're even hungry again.
Fantastic food and the staff was excellent! Definitely going back just because of the manager. The food was really good and the steak option was incredible. We got a bowl of rice and meat and then 3 tacos. Both were awesome. The meatballs were a little dry, but still a very great taco option. The drinks were really good too. They have the seasonal watermelon which my partner liked and I had the delicious mango flavor.
I try to avoid leaving negative reviews as I've worked in the service industry long enough to know that shi* happens. But I also don't know that I've ever received worse service than I did tonight. I entered the Sugar House location at 8:20 PM, well before closing. There were two customers ahead of me who weren't helped until several minutes after I entered. Once they were served and it was my turn I ordered two bowls, one with noodles and one with rice They stated they were out of noodles so I would need to wait. Totally understandable. Once the noodles were done they asked if I wanted chicken or beef. I asked if they had the chicken meatballs. She sighed in clear disgust and said it'd be a wait. I told her regular chicken was fine. For bowl number two without asking what I wanted she dumped in beef. I don't eat red meat, so I kindly requested chicken. She said "we're out". She then added a small scoop of corn then sealed up the bowl. No broccoli, none of the extras. There were 6 employees that I could see, and the door clearly stated the location closed at 9. There were also several people in line behind me. I just don't understand why I was being treated like such an inconvenience for ordering regular food well before the posted closing time. I love Zao, but this location has never been strong in customer service. It's once thing to have sub-par customer service but with rising costs of food I would really like to have received what I paid for, or at the very least been treated like a human being. I don't plan to return to this location.
Good place to go to if you want to have some Asian noodles. Decent selection. Fast and easy.
Great and fresh food. I like the Asian fusion concept of this restaurant
This place is so freakin' good! It's a fast casual style restaurant where you order as you go through the line. They have a delicious menu consisting of bowls noodles and rice, tacos, sandwiches, and soups. You first order your base which consists of rice, brown rice, or rice noodles. Afterwards, you choose you meat, sauce, and toppings. Once complete, you've designed a delicious Asian dish that you can be proud of! The prices are fair for the amount of food you get the service was awesome! Definitely a 5 star review due to the great unique food, the price, and the awesome service. Well done Zao, well done!
Good food and a good price— it was fast and the staff was friendly. It’s nice to eat somewhere fresh where you don’t feel weighed down after your meal. They were out of some noodles and things but we enjoyed what they did have.
Awesome cafe with a simple menu and great flavor. I got the bowl with white rice and steak.
We went to Zao Asian cafe in Sugarhouse for some tasty yella curry custom bowl and a bahn mi. Super tasty! Good location and the staff was exceptionally awesome. Their lemonade is pretty great too!
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