Zazen Nail spa

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About

Natural Nail Care, Lash Extentions, Microblading, and Waxing.

We also teach Eyelash Extensions to Beauty Professionals.

Story

West Chester, PA's #1 Salon for Nails, Lashes, and Microblading.

No crazy smells or toxic fumes like traditional nail salons. Safe for Moms and Kids.

You can book online on your phone! OMG! Yes!

Variety of Services including Manicures, Pedicures, Eyelash Extensions, Microblading, and Waxing.

You can book your Nail party here and have cocktails at our Bar and watch a cool Movie.

We have Seasonal Pedicures such as the Pumpkin Spice or the Butterscotch Caramel Pedicure.

We take Customer Service very serious. You can email us directly at [email protected] if there are any questions or issues.

We also teach Eyelash Extensions to other Beauty Professionals. Check out www.zazennailspa.com/eyelashclass to learn more.

Address: 200 E Gay St, West Chester, PA 19380, USA

Phone: (610) 430-1400

Website

moc.liamg@apsliannezaz

State: Pennsylvania

Zip Code: 19380

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Reviews

ASHLEY IS THE BEST but I won't be going to zazen because the staff is rude.  I made an appointment at the bryn mawr location. When I got there it was closed--a sign on the window said "For Lease". I called the bryn mawr phone number. The person who answered the phone  said they scheduled my appointment in West Chester because the bryn mawr store is closed and then she hung up on me.
UPDATE: I see that the salon has commented on my original  post. The receptionist did not try to reschedule. The receptionist had my phone number and could have called back if she was actually trying to remedy her error. Zazen has a very unprofessional receptionist and poor management.

 8 years ago (23-10-2017)

Zazen rocks! Mani/Pedi, microblading by Tien. Best above the rest! All the nail tech's know how to do design on your nails. This place is worth every penny!

 8 years ago (25-07-2017)

Went one time to get acrylics removed--they did say it was not their specialty--but the girl filed through both of my pinky nails causing them to bleed and were so weak they broke off half way down my nail bed. I got my eyebrows tinted at the same time and they turned out great. I figured since they said it wasn't their specialty and the girl was nice, I would give it a second shot and got my brows and upper lip waxed  and brows tinted. My eyebrows are uneven in color and shape. One fades in and the other one is darker and more boxy. Each look great, but would look better if they matched after paying $37 plus tip. Staff was friendly but service provided sucked.

 8 years ago (18-04-2017)

I saw Ashley and she did such a wonderful job on my pedicure, she went above and beyond to make my experience better, PLUS im very sensitive and she was very gentle with me! The salon was beautiful and all of the girls were so friendly! Great experience all around!!!

 8 years ago (23-04-2017)

I had microblading done for the first time in January at the West Chester location. I had done a lot of research before booking and at the time, this was the only salon in the area offering the service. I arrived early for my first appointment and waited for over 20 minutes because another client's massage went over their blocked appointment time. I was nervous for the appointment, so I tried making conversation and asking questions to the staff. They were rude and acted like I was bothering them. When it was finally my turn, I showed the worker pictures of the shape I wanted my brows to be. She told me the shape was too full and filled in what she felt was best. It was difficult to book a follow up appointment as the staff made me feel that they could not accommodate my schedule. I work a Monday-Friday schedule and can't skip work to have my brows done. When I finally came back, I felt rushed and again did not get the shape I requested. When my brows finally healed, I tried to make another appointment because they are still patchy and require me to fill in with makeup, which pretty much defeats the purpose of spending $500 in the first place. I again was met with a miserably rude staff who could not schedule any appointment for me. I am now going to the Brow Bar in West Chester to have my original microblading retouched, reshaped and fixed.

 8 years ago (24-05-2017)

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