Zeal Credit Union

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Address: 35050 Ford Rd, Westland, MI 48185, USA

Phone: (800) 321-8570

Website

State: Michigan

Zip Code: 48185

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Reviews

I  have over draft my account a few times. One was $0.13 got charged a $30 fee. Another one  a had 2 things coming out of my account the smaller one should of came out the day before the bigger one. When I seen the pending charges on on line banking of both I went to the ATM put money in to cover the smaller one it post that day then they released both charges on the same day and I got charged 2 $30 fees cause they took out the bigger one that should of came out the next day then they took out the smaller one which the money was in the account for. The laide who said she was the person in charge said we don't control how it comes out and she was very rude​and said well why did you over draft your account then. I should of only got charged one $30 fee. The last time I over draft my account the charge was pending on online banking so I drove up to the bank put the money in so it would clear with no over draft fee well of course the pending came off they took all the money out then charge me a $30 overdraft fee which the $30 over drafted my account. If you make mistake on over draffting your account this is something you might want to think about before choosing this bank. Just saying.

 8 years ago (23-05-2017)

Bank closes to early.  Atm only lets you do 1 transaction and then you have to start over each time. Cant deposit a check then take money out.

 8 years ago (02-05-2017)

Its nice to see responses from someone at the business on the reviews.

 8 years ago (28-05-2017)

As soon as I pay off my auto loan with Zeal I will be taking my business elsewhere. The online support is lacking, if you loose your card and try to call and freeze it you wont be able to unless you call during standard banking hours. You also do not have the option to freeze your account, it's only canceled. With zeal's motto being "there for the working person"  they do not work for the working person. If you use the ATM services more than I believe 4 x in one month you are charged a fee. With the hours I work I cannot make it to the ATM any day of the week. Why should I be charged to take out my own money!?!  This is a deal breaker. (they do have great rates on loans though).

 9 years ago (15-07-2016)

I love Zeal Credit Union. I have been with this Credit Union since it was Co op. I started my account when I was 16 years old now I am 44. still love my credit union even though the name has changed. No problems for me 😄

 9 years ago (16-07-2016)

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