ZIPS Dry Cleaners

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About

At ZIPS, we’re committed to quality dry cleaning at unbeatable prices. Customer satisfaction and convenience are our top priorities. We dry clean any garment for one low price of $2.29, in addition to offering “In by 9, Out by 5” same-day service th

Story

ZIPS started out as eight separate dry cleaners in the Baltimore-Washington D.C. area. In 2002, the stores united with the goal of providing a revolutionary dry cleaning experience that maintains high-quality services at one low price, for any garment.
Since then, we’ve expanded to over 50 locations across the country and have cleaned over 20 million garments for more than 500,000 customers. Our “In by 9, Out by 5” pledge promises same-day service without wavering on quality service. In fact, our quality is the same as that of full-price dry cleaners, but at a cost of less than 50% of the national average. All services are prepaid so you can ZIP in and ZIP out when you pick up your clothes. We’re a win for your clothes and your wallet.
Drop by your local ZIPS today!

Impressum

Interested in franchising opportunities? Visit discover.321zips.com.

Find a ZIPS location near you! http://321zips.com/locations.php.

Address: 13083 Wisteria Dr, Germantown, MD 20874, USA

Phone: (301) 355-4920

Website

State: Maryland

City: Germantown

Zip Code: 20874

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

Just picked up my clothes. Sad to say, I’m not happy. My sweaters are stretched so much. My crew necks are now boat neck. One sweater is now a dress! One of blouse was not cleaned, still wrinkled and has an odor. Another, it has a brown stain. All the sweaters were hung, not folded. Real dry cleaners know to fold the sweaters to prevent stretching.

 8 years ago (30-11-2017)

The positives are the speed and price. However, the quality suffers. It is common for items to come back stained, so be sure to check your items before you leave the store. To their defense, they do remove the stains, but the problem is they don't check their work!! Also, half the time I ask NOT to have shirts starched, they come back starched. It got to a point that when they asked, I just stated that it didn't matter since my preference was not relayed to the person performing the work. Pants are returned with holes in the zipper area where they insert the tags. This is fine once or twice, but if you bring the same pair of pants in too many times, you will have damage to your pants. Furthermore, they will often (accidentally) staple the tag to your shirt. The staple should only run through the tag, not the fabric.

In short, this is a store that does a lot of volume. As such, there is very little attention given to quality work, and product is often damaged. If you're in a rush and have inexpensive clothes to get cleaned, you're good. Otherwise, pay a dollar extra and go to a smaller operation that cares about their work.

 8 years ago (06-10-2017)

Total disappointment  island  second time  my clothes  come back  just  as dirty and badly ironed. I do not recommended  this establishment  in Germantown

 7 years ago (02-03-2018)

Staf is very helpfully & politely talking.

 8 years ago (05-01-2018)

Our clothes obviously had a sleep-over at the store, but only 1/4 of the items was acrually pressed. This was our first and last Zips experience. I have pictures to show, but it doesn't appear that I can upload them. This is crappy, because now the pants and jacket have to be ironed at home.

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It is now 2 weeks later, and my husband hasn't been contacted by them!

 8 years ago (12-11-2017)

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