199 Dry Clean

Reviews, get directions and contact details for 199 Dry Clean

Address: 4993 US Hwy 98 N, Lakeland, FL 33810, USA

Phone: (863) 815-3686

State: Florida

City: Lakeland

Zip Code: 33810

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Reviews

I had high hopes for this dry cleaner because it was so convenient for me. I took them here and they just don’t ever all come back right. More than half have to be left to be redone. The necks on some aren’t crisp while they are on others. There are iron creases on parts of the shirt from not being pulled taught. There are always specs of dirt on the back shirts. They come off when I scratch off with my nail. I don’t think I should be doing that. What’s the point of the plastic or sending them to be cleaned? I’ve been here 4 times, and I’ve had to come back 3 times to pick up my redo’s. Not worth the time and money. Pictures attached of the shirts. They really need someone who pays attention to details.

 8 years ago (13-12-2017)

I deposited a $50 silk tie for dry cleaning.  It was cleaned beautifully, BUT they put a safety pin through the front of the tie.  It pulled the fabric and permanently left clearly-visible holes right in the middle of the tie.  It is horribly ruined!  Who puts a safety pin on the face of a silk tie?  I feel it shows a total disregard, or just plain thoughtlessness.  This review would have been 5 stars for the price and cleaning service, but the safety pin holes and snagging of the fibres totally has put me off using this service.

 8 years ago (12-08-2017)

I have been taking my clothes there for over 3 years.  The staff and owners are very pleasant, they always do a great job pressing and fast turn around time.  I would recommend them

 9 years ago (30-10-2016)

I have been going there for about 6 months.  I took a tie in one time and it was steamed and not pressed.  I brought it back and he told me there is nothing he can do.  It is a silk tie and said that is all the starch it would take.  I gave him the benefit of the doubt, he said he would redo it and he did nothing.  I thought I would just let it go and kept going there.  I complained that he was pressing in wrinkles and some shirts had no starch.  He asked me to bring back the shirts and show it too him . . .so I brought back my $29 dry cleaning order to show him how a shirt didn't have any starch and  all the wrinkles in the shirt.  He told me it was the plastic, blew up said he would give me a refund and for me to never come back.  I thought I might be over reacting and left without the refund.  I wore the shirt today, well it looked like I slept in it . . .A dry cleaned, pressed shirt!!!  Well I wish now I would have gotten the refund.  Talk to 3 people I recommended there and they said they were having the same problem and haven't been going back.  The business practices by this guy have always seemed shady and I am done with this dry cleaner and would not recommend this guy to anyone.  He is arrogant and has no sense of doing a good job and defiantly doesn't know anything about customer service.  I hope when you read my comment you haven't already been screwed.  

 13 years ago (21-03-2013)

You get what you pay for.  The shirts were not pressed correctly they were still wrinkled, one shirt came back stained. I recommend  you stay away. No need to take it back and complain, based on the below reviews they can careless about your complaints. I will never give them my business again.

 10 years ago (12-08-2015)

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