4X4 And More Maintenance Overhaul Repair Enhancement All Makes & Models Jeep Repair Smog Test/repair

Reviews, get directions and contact details for 4X4 And More Maintenance Overhaul Repair Enhancement All Makes & Models Jeep Repair Smog Test/repair

Address: 5040 Scotts Valley Dr, Scotts Valley, CA 95066, USA

Phone: (831) 439-0902

Website

State: California

Zip Code: 95066

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Reviews

Amazing customer service!  First mechanic who was able to diagnose and fix my jeep's "death wobble."  Also went out of the way to make recommendations for parts/mechanics when I was out of the area.  World class shop!

 9 years ago (15-07-2016)

Horrible customer service!!! Tried bringing my vehicle in for a full suspension (ball joints, new air springs, shocks, wheels and tires and more.) 

Made an appointment over a week out. They called at 9am the morning before to confirm appointment, I confirmed. I drop off my vehicle at 8:30am the day of my appointment and leave it all day as agreed, so that they can put on one hour to do the suspension inspection and decide what parts to order. 

I get a call end of day that I assume to be my vehicle ready for pickup, but instead it's the manager calling me to tell me they couldn't get to it that day. I am frustrated but agree to bring it back the following day. 

As I write this review its now the following morning. I just got a call from the manager saying the owner asked her to call me and tell me not to bring in the vehicle. She said they are down a coupe techs and the job is too big and tried to refer me out. This is after making an appointment 10 days ago, several confirmations and a full wasted day of the vehicle sitting there being ignored. 

Horrible customer service. Unacceptable. If you want to go to a place where your time is wasted and you are treated like garbage and disrespected than this is your place! 

Avoid at all costs.

 9 years ago (05-05-2016)

Have taken my 1997 Yukon and now 1999 Ram Van for full service and tune -ups. This past week they added a new air-bag suspension system to my 1500 van which was a great idea and didnt cost that much.

 9 years ago (11-05-2016)

I am so thankful to have a Jeep repair shop that provides an affordable service and has knowledgeable/experienced staff.  Since 2004 Eric has been such a customer service oriented mechanic that it feels like working with family- he genuinely cares about his business and customers.  He follows through to the end- anything he can do to please, he will. If you come in, you will not be disappointed.

 12 years ago (17-10-2013)

I went to 4x4 and More and was surprised by their deep knowledge and fast, efficient service.  It's really great to find a local place that does general jeep service, and has the ability to accessorize it!  I'll be coming back.

 16 years ago (05-05-2010)

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