A Good Shop Inc

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Address: 10750 Irma Dr, Northglenn, CO 80233, USA

Phone: (720) 971-2643

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State: Colorado

Zip Code: 80233

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Reviews

I had a wonderful experience with them after the insurance people pissed me off and didn't understand why I wasn't happy with my truck after it was returned to me after going back once but then I went to the shop directly and they were amazingly understanding and apologetic for the mishap  so they fixed it.

 9 years ago (25-01-2017)

I had a door I didn't think was ever going to be able to be fixed on my older Dodge truck. A Good Shop not only fixed it better than new, but came in under what I expected. All my future body work goes the them for sure! 

 10 years ago (10-12-2015)

I had put off getting my hail damage fixed for some time, but when my windshield got a crack in my way, I decided to get it done.  Went with a recommendation from my insurance company, and called them.

I was getting married and leaving on a honeymoon two and a half weeks later, so I asked them if they could get it done  in that time.  On the phone they said yes, once I went there in person to talk to them, NO WAY.  So I arranged to leave it in their hands for that two weeks, and a further two weeks while I was honeymooning.

I had had the car (a 2013 VW Golf TDi) in the VW shop for 80,000 mile service and interior detail the day before I dropped it off to them.  The VW shop I use is expensive, but VERY thorough.  The car was mechanically perfect.

I dropped the car off to them and went on my way.  I called them the second week of my honeymoon to make sure it'd be ready, and they said it had been done for several days.  I scheduled a pickup the Monday after I returned, at 7:30am.

I showed up ten minutes early, then waited half an hour while a guy washed the outside of the car.  The repairs looked beautiful.  They did a good job with that, and the owner proudly told me how they saved my insurance company three hundred dollars below their estimate.  Good on them for that.

There was a light on my dash when I picked up the car, but it ran, and I had to get to work.  Later the info display told me that one of my fog lamps was out.  I checked, and sure enough, a fog lamp wasn't lighting.  I called and made an appointment, then when I showed up on time, waited another half hour while the owner argued in the next room with a vendor.  When he finally noticed me, he had one of his guys check the car, and indeed, they had forgot to plug in that fog lamp.  They fixed it, and claimed they also replaced a side-marker lamp, gratis.  Thanks.

In the next few days it stopped raining (we've had a wet spring), and I had occasion to use the windshield washer.  Right one is weak, left one nothing, but it seems to be spewing fluid under the hood.   

Also, my wife noticed that the passenger side window switch was not working.  The window does go down with the driver switch, so it's just the switch on the passenger side.  They probably forgot to plug it in.

I emailed the owner, and he claimed that the switch wasn't working when the car came in, but bring it in and, I quote, "We'll check to make sure it's not our fault."   I think we all know what they will find in THAT examination.  And if the switch wasn't working when it came in, why was that NEVER mentioned to me, especially since I told them the shop had JUST gone over the car.

The car was certified by the VW dealer as mechanically perfect the day before.  OBVIOUSLY A Good Shop doesn't do an exit-check, to make sure everything still works, when they've dismantled a car and put it back together.

They also tracked mud on my driver's side floor.  It was just detailed, or I'd have not noticed.  Not worth a star, but worth a mention.

They have already cost me several hours of my time to fix what they missed.  I'm not spending any more time or effort on them.  I'll fix the washer myself, and let the VW shop fix the switch, on my dime--that's how tired I am of A Good Shop and their nonsense.

I'd give them one star, but the car does look nice.

 10 years ago (29-06-2015)

Excelente service and great people. 

 10 years ago (03-07-2015)

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