CARSTAR Advanced Nglenn

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Address: 11045 Irma Dr, Northglenn, CO 80233, USA

Phone: (303) 451-8285

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State: Colorado

Zip Code: 80233

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Reviews

Obviously you never really want to have to use a auto body shop however they made the experience pain-free and almost enjoyable! They were very friendly and respectful of my time and made sure that my car was going to look brand new. Once I picked it up my car was so clean and they even went above and beyond and cleaned the carpets. I would recommend them to anybody!

 8 years ago (25-05-2017)

This was by far the BEST auto body shop I've ever had to deal with. There customer service was incredible, the attention to detail was stellar, and Angie was understanding and very easy to work with! There texting update system sent me a text message every day with updates on my Dodge, that was really convenient.  They made a hard process an enjoyable process. (imagine that) Must I also add, They got my car done one week AHEAD of schedule! The work was not thrown together, and had no issues with the paint. They also offer a lifetime warranty on all their work as well! Honestly, I've never seen better work from another shop. I definitely recommend this place!

 8 years ago (20-01-2017)

I made an appointment. I called 20 minutes before the appointment to verify that they had received paperwork from my insurance, and they confirmed all of this. Then I show up and the two receptionists are incredibly rude and claim I spoke to no one. I show them my call log and read out the number, the receptionist confirms that is their number but still insists I spoke to no one. I finally hit the call button to see if their phones would ring, they do. But again both receptionists now are more concerned with making me feel stupid as though I imagined the whole thing, both making the app and confirming it. Their concern should have been getting me a new appointment and apologizing for their lack of, what I assume, the easiest of receptionist duties, but instead they continued to insult me as though I was crazy. I will definitely be taking my business elsewhere!

Oh and I'm pretty sure they write their own reviews; that Brittanee chick works there, so theres that. Along with the fact they have ZERO customer service skills.

 8 years ago (30-05-2017)

Everyone here was friendly and helpful. I was in for my work vehicle and they took care of everything they needed to without me having to go back and do extra work. I appreciated that. 

 8 years ago (04-04-2017)

I'd skip this place and look elsewhere.   Work was below average.  Had several issues with trim coming off after painting because the shop was trying to reuse parts.  Just took my car to another shop for an unrelated estimate on a door ding and they immediately noted that the work done by CARSTAR was sloppy.

>>>

FYI Brittanee Hawthorne (four star review) worked at this location at least 6 months ago.  I'm not saying that it's impossible that she wasn't really happy with the services provided here, but I'd definitely take that review with a grain of salt.

 8 years ago (08-02-2017)

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CARSTAR Advanced Nglenn

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