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Reviews, get directions and contact details for A & J Auto Repairs Inc

Address: 110 S Lake Shore Way, Lake Alfred, FL 33850, USA
Phone: (863) 956-8806
State: Florida
City: Lake Alfred
Zip Code: 33850



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Reviews
Horrible business practices. Took car in shop via tow, spoke to owner was explained car was only transportation and that we needed to see if it were worth repairing as it was a twenty year old car. Owner promised to get back to us with the next few hours. The owner left early that day and the business stayed closed for two more following days. Never called. Car wasn't operative so I wasn't to upset but the next opened business day was told it was the distributor and around $300 to repair. We okayed the repair then within thirty minutes was called to be told it wasn't the distributor that it was fine, it was a computer module. No estimate could be given because a part had to be found so once again told them to please call us with repair price. I went to check on car today, now the car has been in his shop for 9 days, and no one called. The woman in office, assuming his wife or daughter said it was done and the bill was for a distributor and engine module totaling twice the only price ever spoken. I explained we were waiting for a call of estimate that that was the value of the car. She was rude and only kept saying then why did you have car here, to be repaired right? When I explained that repair wasn't the problem but the price and not given the choice for the repair. I was told they dont deal with people like us people just bring the car in and they fix, people trust them. I said people like me? You mean people wanting a total of repair before making a decision to repair? I was told to leave and the car wouldn't not be release until payment received. Never was I given an estimate written or otherwise. I was never given a chance to take the car somewhere else. All my rights as the cars owner were taken. This is now going to be a civil matter and want everyone to know that they are dishonest or at least not using normal business practices. As for repair I have no idea if it was even fixed. I wasn't allowed to ask why a distributor was charged when earlier was told mine was fine...just all around sketchy. Stay away
10 years ago (06-01-2015)
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