A & J Automotive

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Address: 712 Warrenton Rd, Fredericksburg, VA 22406, USA

Phone: (540) 373-2811

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State: Virginia

Zip Code: 22406

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Reviews

These guys are honest and fast. Been bringing all the family's cars here (6 of them) for about 2 years. Not the cheapest shop in town, but the knowledge and honestly pays off in the long run. They always shoot me straight and I trust them and their work.

 8 years ago (10-10-2017)

Fantastic job here.  Came in based on the good reviews I saw for what I expected would be a big, expensive repair, and not only were they all super friendly and understanding, but they fixed my car in record time and now it works great.  Cheaper than I expected and I didn't get that feeling that they were trying to take advantage of my since I'm a woman by bumping up prices.  Thanks, guys.

 8 years ago (02-08-2017)

A&J is the best!!! They are honest, trustworthy and great at what they do. I recommend them to everyone!

 8 years ago (03-11-2017)

great service and nice staff. The service was done fast and at a great price!!!

 8 years ago (31-10-2017)

Beware - I suspect foul play from A&J automotive. If my experience is like others, I would ask to confirm their findings prior to it leaving the repair bay.

I do have a basic understanding of mechanic work, being raised around DIYers for most of my formative years and took auto shop class in highschool, and even do some light mechanic work on my own vehicle from time to time just to save cash, as most shop rates are between $95-$125/hr. That said, I know when someone is trying to slight me. I digress.

Roughly two weeks ago, I took my vehicle to A&J Automotive for va state inspections and they failed it under exhaust (which I agree with, which has been addressed) and a bad right corner light. I found this odd, as I had replaced both left and right rear lights at the same time (they are led bulbs as opposed to the OEM incandescents, which typically have much longer lifespans unless either the circuit board hosting the LEDs or the LEDs themselves are cheaply-produced - of which these werent, and we're not cheap on account of it) less than a year ago. I declined both services and had them fail the vehicle so I could get these issues addressed when I had the money. Needless to say, I was a bit skeptical about the turn signal light and so I verified functionlaity myself. 

The result: both bulbs were perfectly fine.

So, I got to thinking - there are only four possible reasons why they would habe failed the turn signal lights:

1) The ambient lighting conditions in the repair bay were brighter than the bulbs themselves - which doesn't make a whole lot of sense to me considering that only one bulb, not both bulbs, we're counted as a failing condition.

2) Bad wiring running to the tail lights - if this were the case, then why did it present itself only during the time of the inspection and no other time? A police officer would have pulled me over and informed me of faulty equipment as I've not only crossed paths with multiple cops, but many have driven directly behind me with no recourse, even at night. I get home and found both lights were working just fine.

3) human error (The inspection official was not paying attention) - however, this is supposed to be a state-certified inspection specialist which handles these types of issues  and can see when things are wrong. Why did this guy miss it when another one passed it?

4) false diagnostics and unneeded repairs claimed as necessary - I've heard about this happening before, and the others described above make little sense when logic is applied. 

Now, it's not like it was an expensive repair, and the person servicing the front counter seemed nonchalant about the issue, but what I take issue with is the principal matter of potential dishonesty, and on that, I cannot trust returning there.

 8 years ago (18-08-2017)

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