Aarm Dental Group on Hornby

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Address: 1270 Hornby St, Vancouver, BC V6Z 2L4, Canada

Phone: (604) 681-8530

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State: British Columbia

Zip Code: V6Z 2L4

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Reviews

I've been coming here for a few years now and their client care is not what it used to be. Their receptionist "Hannah" was unable to understand my first name after spelling it out for her 3 times... Dr. Flunkert himself chose not to numb an area of my mouth because I was "tough". He did not even ask me if I considered myself "tough". I'm not one to write a review but the way I was treated by this dental office was highly unprofessional. There are many other dentists out there in Vancouver. I will not be coming back here.

 8 years ago (05-09-2017)

My son was here and it seems like the dental work was done well but I never felt welcome when entered the location. I was not greeted and nobody really cared why I am here or which doctor I want to see, seems like nobody is really in charge for people entering the location, they just keep doing there office work. Switched location and found a place where my business is appreciated.

 8 years ago (04-07-2017)

I loved the doctors here, they know what they are doing and they make me feel comfortable and explain things step by step.
The reception on the other hand they are the rudest people I've ever encountered. Due to some misunderstanding i was booked for a day i wasn't supposed to, so when they called me for a reminder a day before i had to explain them the i wasn't aware that i was booked and i couldn't make it. Instead of telling me that's fine let's book a different day. she said(in a super condescending voice) well you are suppose to know  you're the one who booked it. i felt looked down upon and that was last straw for me. i would never go back there again.

 8 years ago (23-08-2017)

Great dental experiences! The staff kind are highly professional. Best of all they provide straight forward honest answers.

 9 years ago (21-12-2016)

Previously I had some bad luck with dentists, therefore I put off going for 4 years. I heard that Aarm was good with patients who had dental anxiety, so I booked an appointment. Every interaction I had was amazing from the get go. Jenna at the front desk helped me book my appointment and wasn't annoyed  at all when I changed it twice.  I had Dr. Fong  as my dentist and she was the best dentist I have ever seen. Her assistant Gurpreet was also amazing and extremely understanding of my anxieties.  I asked a boat load of questions and everything was explained in great detail. You can they are all very passionate about their jobs. I'm so happy to have finally found a dentist I can trust!

 9 years ago (08-06-2016)

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