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Ace Hardware and Hearth

  1. South Gate
  2. Maryland Hardware Store
  3. Glen Burnie Hardware Store

Reviews, get directions and contact details for Ace Hardware and Hearth

About

http://acehardwareandhearth.com

If It Enhances Your Home, It's at Ace Hardware & Hearth in Glen Burnie, Maryland!

Story

Ace Hardware & Hearth and Ace Home & Leisure are owned solely by Pete and Michele Peterson. Presently, the Petersons have three store locations in Maryland and supply seasonal products such as fireplaces, stoves, venting, wood, pellets, water-conditioning salt, birder supplies, pool chemicals, fertilizers and other commodities. While many hardware stores are now gone, Ace continues to flourish thanks to its hardworking associates and loyal customers.

With nearly 100 employees, Ace Hardware & Hearth and Ace Home & Leisure are poised for growth. Ace thanks its loyal customers for their faithful support that has made Ace the place where "Helpful” can be found.

Ace proudly supports many local youth activities, community events and projects such as the Tate Cancer Center and the North Arundel Hospital Emergency Department. Ace loves to support the communities that support them. Ace is also involved in donations to many local, regional, national and international charities.

Address: 7936 Crain Hwy S, Glen Burnie, MD 21061, USA
Phone: (410) 969-5050
moc.liamg@htraeheca
State: Maryland
Zip Code: 21061


Update Info
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Reviews
Terrible management. Employee named Matt was very disrespectful.
8 years ago (15-06-2017)
I went in to buy a pellet stove in mid October. After putting down $800 I was given an appointment to have the installer come out and evaluate the location. Guy came out and said all was good and I would be contacted in 10-14 days to schedule the installation. I waited and no one called. After 2 weeks I went into the store and they said it had only been 10 days and to give it a few more days. Waited another week and nothing. Went back to the store and after they looked up my order I could see on their faces and by the way they kept calling people on the phone someone had dropped the ball. I was told the lady would call me that night. Guess what.. no call that night or the next 4 nights. I called and left a message to cancel my order and refund my money. Amazingly, over the next 2 days I received 4 calls to set-up a time. I headed back to the store to decline and get my money back. They said only $700 is refundable, $100 is not because the guy came out to my house. The woman said "were you happy with the service you received when the installer visited your home?". I said yes. She said, "then why would you think you should get that money back?". Are you serious?! If I buy something at their store and I get it home and don't like it when I return it should they keep part of the money because their cashier did a good job ringing me up?! I will literally never set foot in Ace Hardware again.. for anything.
10 years ago (07-12-2015)
Bought a snow shovel, came in to return it as I never used it. The cashier started to return it, then a very old, very rude woman walked over and said "what are you doing?", the girl said returning it, she said "no, no, no, we can't return that" I asked why, she looked at me like I was stupid and said " it's a storm item", we don't return storm items. Extremely rude. I said there wasn't a storm, and your still selling them so what sense does that make, should you tell me that when I buy it? She said " we can't help you" and stared at me. I said thanks and left. Not shopping at ace again... Called to speak to the manager, guess what, she IS the manager. Unreal, that's why you work at ace hardware lol
10 years ago (22-02-2016)
Ace is the place! Very friendly and helpful staff.
8 years ago (30-01-2017)
Received a 10% off coupon from ACE to be redeemed at Ace Hardware and Hearth. Wanted to use to purchase two tons of pellets for this heating season. Told I couldn't use discount because they were on sale. Problem! Actually they were advertised " Special Inventory Pricing" at $249.00 a ton. Sorry, that is not a sale. A sale price would say "Sale". So Mr. Peterson (Pete) got me again. I was once employed by Jack Luskin "Cheapest Guy In Town" but Mr. Peterson is a close second! I have to learn that, even though the store is convenient, sometimes it is better to shop someplace else!
10 years ago (21-07-2015)
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