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Reviews, get directions and contact details for Ace Hardware

Address: 10050 W Bell Rd #26a, Sun City, AZ 85351, USA
Phone: (623) 972-4343
State: Arizona
City: Sun City
Zip Code: 85351


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
Very poor customer service. I tried to return an item I purchased the previouse week but since I did not have the credit card it was purchased with they refused. I was told it was their policy to only return payment how it was paid. When I responded that should not matter as my card had been charged and they got payment I was told they were charged a fee. I agreed to pay the fee but was refused again. I asked for store credit and was refused again. After some heated discussion I eventually got store credit for just the price of the item but the $4 tax I paid was not returned. Now I have store credit to a store I never want to patronize again.
7 years ago (26-02-2018)
The guys that work in the back are awesome. I've needed some custom work done and Levi and Gerry always come through
7 years ago (18-12-2017)
People who work there are always nice and friendly. They had closed the store pretty earlier though. My husband ordered some tool online in the store and called us when it was ready to pick up. They don't have a lot of collections but overall the experience was wonderful.
8 years ago (19-10-2017)
I've been here many times and have always had friendly service and they have always been helpful. The have things for the Sun City area that no one else has. They deserve to be supported here for that reason alone.
8 years ago (04-09-2017)
Ace is not capable of cutting keys! Brought in a car key to have cut. The first guy cut it and it didn't open the car door, then he had me come back when another employee could look at it, as he had "better luck at Toyota keys" After the second time it didn't work. I returned to ask for a refund of $30 for the cutting. They refused to refund me and I'm now the owner of an $90 key that opens nothing!
8 years ago (31-03-2017)
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