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Reviews, get directions and contact details for Ace Hardware of Norwich

About

We are committed to being The Helpful Place for hardware, tools, grills, and more by offering knowledgeable advice, helpful service and quality products.

Story

Proudly serving Norwich since 1912! We are a full-service hardware store offering convenience and competitive pricing. U-Haul rentals, Self-Storage and many services are available for our customers. Scotts Lawn Pro Dealer, Benjamin Moore Paint, IAMS, Weber Grills, Jonathan Green Lawncare Products, Dickies Clothing, best selection of nuts and bolts!
Authorized U-Haul Location Many sizes to choose from!

Address: 146 W Town St, Norwich, CT 06360, USA
Phone: (860) 889-3853
ten.proc34@reituolcs
State: Connecticut
City: Norwich
Zip Code: 06360


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

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Reviews
I used to enjoy shopping at Ace, but the last two times I've been in I've had negative experiences. There are two older female employees who were borderline rude to me. But the thing that really sickened me was the way they treated two male employees who were also working. They were demeaning to them in front of customers. When one of the male employees radioed for help in the paint mixing area one of the older female employees yelled at him across the store, shouting, "Can't you see they're with a customer?". It made me feel very uncomfortable. I don't think I'll continue shopping there. Life is too short to walk out of a store feeling that way.
7 years ago (10-02-2018)
A nice location that is very well laid out and easy to find exactly what you're looking for. They don't have the selection of a store like Home Depot or Loews but I did appreciate a better customer service experience during my visit here.
7 years ago (12-01-2018)
I been going there for yrs I started when they were off Central Ave, and the worker are some of the best, and helpful and the delivery service is top
7 years ago (04-01-2018)
I had come a while ago and an older man helped me figure out exactly what I needed. The store has generally what you might need and I think it's fairly easy to find things. Today (11/25/17), I had no trouble finding things I needed, however, the cashier was terrible. Some young kid who acted like I was disrupting him playing on his phone. He tossed my little bag of bolts onto towards me, slapped the receipt on my pack of wood blocks and went back to his phone. I'd rather have checked myself out and left the review 5 stars for the stores selection and layout.
8 years ago (25-11-2017)
Employees are helpful and they always have what I'm looking for. Prices are a little high but worth the visit
8 years ago (19-09-2017)
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