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Reviews, get directions and contact details for Advance Auto Parts

Advance Auto Parts

Story

Advance Auto Parts is the largest aftermarket car parts provider, serving DIY customers & professional installers. Buy online, pickup in-store in 30 minutes.

Address: 14206 Pearl Rd, Strongsville, OH 44136, USA
Phone: (440) 238-0107
State: Ohio
City: Strongsville
Zip Code: 44136


Opening Hours

Monday: 8:00 AM – 8:30 PM
Tuesday: 8:00 AM – 8:30 PM
Wednesday: 8:00 AM – 8:30 PM
Thursday: 8:00 AM – 8:30 PM
Friday: 8:00 AM – 8:30 PM
Saturday: 8:00 AM – 8:30 PM
Sunday: 9:00 AM – 7:30 PM


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Reviews
I am very pleased with the customer service that Dillon and Rick provided my friend and I when we walked into the store. They are honest and have great personalities. We appreciated their quick problem solving skills and service. Thank you very much for a pleasant experience!
7 years ago (27-05-2018)
In January the team at Advance Auto replaced the battery in our Honda Pilot on a brutally cold day and it was done so cheerfully. A month later the Pilot was still starting hard so we had it tested at a trusted dealer. Bad cell in the battery was the diagnosis, poor cold cranking. Back to Advance where we were told that the battery had good voltage (not the issue) but admittedly low amps (the power we need for cold cranking). At the counter we were told that Advance doesn’t do replacements on our car (due to plastic shrouds that had to be removed)! I said you did a month ago and she said they shouldn’t have. Not my problem was just oozing out of her. Eventually we were given a reluctant credit with no admission of fault and little regard for my time and irritation. Not a good experience, we will find another source for our parts in the future. I wonder what happened to the team that was there in January?
7 years ago (21-02-2018)
Was not greeted by none the employees. It seemed like all they wanted to do is play grab ass. Had to walk through the store to find what I was looking for. I was not at all happy with my experience at your local location.
7 years ago (27-01-2018)
Great service and price. Staff is very professional and courteous.
7 years ago (07-03-2018)
Friendly, knowledgeable, helpful. Prices are great, service is next to none.
7 years ago (31-03-2018)
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