AT&T

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AT&T of Strongsville helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 17970 Royalton Rd, Strongsville, OH 44136, USA

Phone: (440) 846-3232

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State: Ohio

Zip Code: 44136

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Reviews

The associate (James) is very deceptive and will lie about bundle deals just to get a sale. Then when you have additional charges on your bill that they acquired for you, they will tell you just to call retention when it was really their mistake. The general manager (Teddy) is no help in resolving your case once you have been overcharged. I've been a loyal customer for 10 years and this is the worst I've ever been treated at an AT&T store. I've been patient with them for the past five months being nice and waiting for them to resolve this matter but they do not care one bit because the matter still not resolved after contacting them numerous times.

 8 years ago (24-07-2017)

I do not recommend coming to this store if you don't have 4-5 hours to waste. Came to this store hoping to switch from T-Mobile to ATT but waiting for 2 hours for someone then was told they were closing soon. Only 2 sales people working on a busy day like Saturday. Sucks

 8 years ago (29-04-2017)

We have been waiting for almost an hour. There are 5 employees in the store, two are helping the same two customers they were helping when we got here. Who knows what the other 3 are doing. There are no other customers here. I wonder how people feel when they are actually busy.

 8 years ago (30-12-2016)

I usually hate going in cell phone stores, but this ATT is extremely professional and kind. Nick is awesome to work with and has made our life much easier in terms of our cell phones/cable etc. Thanks for the great service.

 8 years ago (05-04-2017)

Just stood in store for 10-15 minutes while one guy helped a customer and the rest of the employees stayed in the back of the store.  Extremely unprofessional and will not be going with uverse for my Internet.  I've had att wireless for 10+ years and just switched to direct tv.  Very loyal customer but will not be going back to this store, will not be trying uverse. 

 8 years ago (24-10-2016)

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