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Reviews, get directions and contact details for Advanced Heating and Cooling

About

Advanced Heating and Cooling celebrates over 25 years! Serving Monroe County residents since March of 1988.

Story

Good word of mouth can't be bought — it has to be earned by providing exemplary service that creates fiercely loyal clients. The professionals at Advanced Heating and Cooling have strong word of mouth to thank for their company's rapid and consistent growth, with 83% of their business coming from repeat customers. This speaks volumes about the care you can expect from these HVAC contractors based in Penfield, NY.

Advanced Heating and Cooling provides a full range of services designed to maintain a safe and comfortable home. Whether you need air conditioner repair or HVAC system installation, these specialists will handle the job quickly and efficiently.

They also offer duct sealing, duct cleaning, and dryer vent cleaning, and can help you lower your energy bill with a high-efficiency HVAC system that allows you to set different temperatures for different areas of your residence. Today's tightly sealed, well-insulated homes are prone to indoor air pollution, but these HVAC contractors have humidifiers and air filtration products that will improve your air quality.

Emergency care is available 24 hours a day, seven days a week. The company's technicians boast North American Technician Excellence certification, so they have the training and experience to deliver industry-leading service. They also have an A+ rating from the Better Business Bureau.

Advanced Heating and Cooling offers a range of service contracts to ensure you get the care you need when you need it. Financing options are available, and their website provides coupons that will save you money on service.

Call Advanced Heating and Cooling at (585) 381-2590 for a free estimate, and visit their website for more information about their services and products. Live in comfort all year with the help of Advanced Heating and Cooling.

Address: 2104 Five Mile Line Rd, Penfield, NY 14526, USA
Phone: (585) 381-2590
moc.cavhgnitaehdecnavda@pleahcim
State: New York
Zip Code: 14526


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Reviews
It's refreshing to deal with a company that puts your safety first instead of just making money. They are respectful and courteous. Would never work with anyone else!
8 years ago (16-09-2017)
The worst ever...the guy came to my house and opened the heater bc I just needed it cleaned...we already had it inspected and all....within just 10seconds of opening it...he was like your heater has a crack in it....you need it replaced....to me it sounded weird bc ww just had it inspected.....so I called my husband and spoke to him....long story short he starts walking around my house looking at Windows, air conditioning, laundry room sink...it was just weird...., so I told him at that point don't worry about cleaning it....since it has a "crack"...it took him an hour to leave..,then I was like I need you to leave please....he was like ok heres your Bill????and I was like bill for what....I told you that I don't want it cleaned since it had "crack"in it....no point....he was like well it's still a full price...so I was just like please leave and bill me and I will take care of it.....ling story short....my husband had someone here within an hour and the inspection guy that inspected it....and the heater was not cracker....when he was taking screws off he just bent it a bit....because it was so tight...and he said he couldn't make any judgments until he actually opened it up and unscrewed it....so even when I spoke with menager Mike he was worthless and so very unprofessional..,he told me why don't I educate him on his job....my answer was how can I educate you on your job I have no clue about it...that's your job for a reason....so I will be taking further action with papers that my inspector anf new service company gave me after they took care of it...and I promise you I will make sure that no one else uses you because you guys just thought because I am a girl that I am stupid.....shame on you....you could have gotten a lot of business from me....just very unhuman.....,so whoever reads this...please,please, please make sure if you have any of then ever do your job....to get a second opinion....bc as a women i don't know stuff about it and I am naive....they could have taken full advantage of me....
8 years ago (25-10-2017)
Of course, as any homeowner does, I have periodic dealings with service trades. I am pleased to report that Advanced is outstanding. From Helen (my favorite) who is the initial contact when you call, to the two technicians I've had dealings with. This is a thoroughly professional company. You'll do well to contact them first. Mike, the owner, and Aaron, the technician are professional, thorough, and well mannered folks. The diagnosis was quick, thorough, and repaired in a timely manner. Call the folks at Advanced Heating and Cooling in Penfield. You'll be just as glad as I was that you did.
11 years ago (05-08-2014)
Although the service and system were fine, we were less than pleased with contingencies to our warranty that we learned two years after the fact. In 2010 we had a Furnace/AC system installed by Advanced. We called four companies for estimates and finally chose Advanced due to the system reviews and what appeared to be good warranties. After one year they did a complimentary check to make sure it was still functioning properly. After 2 years they contacted us to schedule our yearly checkup. Due to other major expenses over the summer, our budget did not allow for this extra expense this year. At this point we learned that the full warranty only applied if we purchased the yearly service check at the cost of $89/yr. I read all the paperwork we'd been given at the time of the estimate and NOWHERE did it mention this. I apparently signed a warranty form that finally disclosed this information after they'd been chosen and on the day of installation. I take full responsibility for not reading it thoroughly, but I had no reason to believe that it would be different than what I'd been given to read initially. It's fine if you know what you're getting into and make a conscious choice to accept this clause, but we feel that this was knowingly added later in less than an above board manner. We are now stuck with a warranty for a very expensive system that is a fraction of what we were originally told. We don't want this happening to someone else, so please... ask questions and read that final contract!
13 years ago (13-10-2012)
The owner Michael Pudetti works hard at maintaining a good reputation and rapport with customers.
10 years ago (12-04-2015)
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