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Reviews, get directions and contact details for AEO Factory Store

AEO Factory Store

Story

American Eagle Outfitters in Grand Prairie, TX is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 2950 West Interstate 20 today.

Address: 2950 West Interstate 20, Suite 850, Grand Prairie, TX 75052, USA
Phone: (972) 606-4965
State: Texas
Zip Code: 75052


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Reviews
Terrible terrible customer service. Waited in line forever. While sitting in like (in an empty store with two people in front of me) FOUR workers all stood within 3 feet of me just chatting it up. Talking about a time that one of their employees angrily quit. Not one of them asked the poor ONE girl at the register to help or asked to check me out as i waitied forever. And I'm pretty sure the one gossiping was the manager. Poorly ran. Shout out to the poor sweet girl Katherine that was working the check out all by herself
8 years ago (03-08-2017)
Always busy, but great deals when they have sales.
7 years ago (24-12-2017)
Yesterday I went into this American Eagle store and the customer service was absolutely horrible!!!! I went into the store to purchase some jeans and I found some on the sale. There was a rack full of jeans for 19.99, however, I went to purchase the jeans apparently they were not on sale. So I explained to management were I got the jeans from and his statement was " someone was being lazy and didn't separate the jeans". But there were a ton of jeans that were on this rack. After that he pointed to the jeans that were 19.99 and the jeans looked exactly the same as the one I picked up before!!! I really felt some type of way about this place. Customer service was horrible, and I really wasn't trying to make a big deal out of it, I just wanted some jeans! Needless to say after the manager pointed out the 19.99 jeans he walked away from me like I was bothering him so I left this store and plan to go to another American eagle to find my jeans. I've nevered had such horrible customer service and I work as a manager at another retail store so I was very disappointed.
9 years ago (09-08-2016)
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