Aileen Baldwin - State Farm Insurance Agent

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Address: 5731 Silverstone Terrace Ste 120, Colorado Springs, CO 80919, USA

Phone: (719) 599-9044

State: Colorado

City: Colorado Springs

Zip Code: 80919

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Reviews

I've been with Aileens group since 2002, I've never had a negative experience. Linda in the office is the best and always responds quickly when I phone or email. I have both car and home and have had claims for both.....no delay, no fun around when filing claims.

 8 years ago (15-06-2017)

I've been with Aileen's group since 1999. I've had nothing but excellent service.  I've had two claims with them and everything went quick. I am more than happy with the outcome. I would recommend this group to all my friends and family.

 9 years ago (07-06-2016)

I've been with Aileen since we moved to COS in 2006. Service has always been great. Our only claim has been our house roof which they handled paying the roofing company directly. We're very happy here. 

 10 years ago (21-09-2015)

We were with Aileen for a very short period of time and was not at all pleased with the service. Office would be closed during hours of operation and nobody would ever answer the phone and would go to voicemail. Don't expect a call back if you leave a message. Called state farm customer service to make a payment and they told us we did not have insurance and that it was prematurely cut off. They asked if we cancelled our policy we told them no. They reinstated us no issue there. However when we called to transfer to another agent she made dispariging remarks to the other agent and he refused to insure us. Aileen is unethical and the worst insurance agent we had ever dealt with. We ended up going to Geico although they were a bit higher it's worth paying than having to deal with the unethical business practices and the nickel and diming. We always had issues with the billing with Aileen. Don't waste your time spend the extra money go to Geico or  elsewhere.I would give a zero bUT I had to select a star. 

 10 years ago (27-10-2015)

I purchased an auto policy from this agency in 2010 because their rates were competitive, and their office was close to my home. I now regret that I did so. They cannot execute the simplest requests on your policy without attempting to overbill you. In my case, the amounts weren't large, but the nickel-and-diming was very annoying. Even when I took the time to point out their errors, they refused to credit me back the overcharges. They demonstrate unethical behavior, and I would advise you to seek insurance somewhere else.

 15 years ago (30-03-2011)

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Aileen Baldwin - State Farm Insurance Agent

Reviews, get directions and contact details for Aileen Baldwin - State Farm Insurance Agent

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