Air Academy Federal Credit Union

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Address: 714 S Perry St D, Castle Rock, CO 80104, USA

Phone: (303) 688-8500

Website

State: Colorado

Zip Code: 80104

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Reviews

This place is awesome very friendly staff they help you when your in need of something and very helpful.

 8 years ago (31-07-2017)

Excessive fees. Fees to close an account. Overdraft fees are as bad if not worse than big banks.. Poor service on debit cards. I had a freeze put on my card on Friday afternoon. No call or contact as most other financial institutions do.  Found out by trying to use my card at a restaurant only to have it declined. Then found out there was not a person I could talk to to get the free removed. Had to go to the branch Saturday and when the teller called the office responsible for removing freezes we got someone's voice-mail.  Hideous customer service.  Do not recommend.

 9 years ago (03-12-2016)

Very friendly and very helpful tellers and loan officers. Went to see about a debt consolidation loan before I was a member, and Shannon was more than happy to find solutions to get me back on track financially and help guide me in getting out of debt the quickest. Everyone else has been just as courteous and helpful, offering tips and suggestions, even just for the website.

 10 years ago (28-12-2015)

Very friendly and personable staff.  I have always felt taken care of at this bank.  They have helped me rebuild my credit with a secured loan that required no money out of pocket.  I also have had two car loans with them as well as checking and savings accounts.  Never had any problems with their online service and my paychecks are always deposited in a timely manor.  My only minor complaint is that sometimes I encounter long lines at their Plum Creek branch.

 10 years ago (01-02-2016)

Great bank...nice staff....they have a secure ATM

 9 years ago (10-12-2016)

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Air Academy Federal Credit Union

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