Armed Forces Bank

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Address: 2348 Sijan Dr, U.S. Air Force Academy, CO 80841, USA

Phone: (719) 472-0205

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State: Colorado

Zip Code: 80841

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Reviews

I had a checking account with $1,000 that was opened through a program with another company. I didn't need to use the money right away and couldn't withdraw all of it and close the account without incurring fees due to it being a new account. Well even though the phone rep said there wouldn't be any administrative fees or minimum balance fees, apparently the account went inactive after a month. When I checked on it 8 months later to close the account I found that there were $80.00 in inactivity fees that I wouldn't be able to reverse. Never using AFB again. Also not using Academy Bank (their sister bank) since they sent me to a branch location in person in this debacle and they weren't able to do anything either.

EDIT: I followed up with a BBB complaint as well. Their corporate customer service followed up within the week and resolved the issue relatively quickly. Still frustrating that I had to go through all of that but good enough to bump up their star rating.

 8 years ago (16-05-2017)

Okay bank with more than average fees.

 9 years ago (26-09-2016)

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