Akira Japanese Steakhouse

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Address: 160 Plainfield Village Dr, Plainfield, IN 46168, USA

Phone: (317) 838-7970

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State: Indiana

Zip Code: 46168

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Reviews

Don't get me wrong ... the food is delicious. HOWEVER, the service is terrible. I get the feeling the owners don't want to pay for servers. The last two times I've been there, service has been horrible. The one lady that plays hostess and server never refills drinks or checks on anyone and they up-charge for everything. She also charged my card twice just so she could add a kids' milk refill. When I provided her my card, I was paying a lower price, but she added the milk afterward and went ahead and charged me the higher amount. The first time she ran the card better not go through my bank or she will certainly hear from me. They don't even apologize for the terrible service. I won't be returning.

 8 years ago (07-07-2017)

Over-priced one star experience.  Extreme hot tonight and nobody cared about the customer's suffering in the heat.  No full time bar so you couldn't get a mixed drink until the owner showed up because nobody else was old enough to serve liquor.  I paid 5 star restaurant price for 1 star experience.  We will never go back here.

 8 years ago (15-06-2017)

I would have gave them a five-star. But since it took them forever to get my steamed rice my food was cold. But it was so very good LOL

 7 years ago (16-08-2017)

We thought the food and service were great. Our waitress was really nice, and the chef was hilarious! Only took away one star because I thought the prices were a little steep, but other than that no complaints!

 8 years ago (17-07-2017)

The food was nasty. The scallops overcooked. The cook continued to mentioned the hood which Im sure was related to our group being black. Had to chase down waiters the whole time for straws, refills and even the check! Then they wouldnt do anything about the 18% gratuity saying they were busy so thats why it was bad. Terrible service!!!!!

 7 years ago (08-10-2017)

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