Alaska USA Federal Credit Union

Reviews, get directions and contact details for Alaska USA Federal Credit Union

Address: 14250 7th St, Victorville, CA 92395, USA

Phone: (760) 245-3712

Website

State: California

Zip Code: 92395

Update Info

Similar places near

TitleMax Title Loans 104 meter I have dealt with many lenders in my time and the service I received at this Title Ma...

USA Checks Cashed & Payday Advance 107 meter This place needs to be shut down because I got a title loan through them they gave me...

CSL Financial Group 596 meter

First Mortgage Corporation 617 meter

Edward Jones - Financial Advisor: Nick Holmes

Edward Jones - Financial Advisor: Nick Holme... 795 meter Edward Jones is a financial- services firm dedicated to serving the needs of individu...

Advance America 808 meter Fast and pronto service

Wells Fargo ATM 814 meter It is usually a fast stop at this drive up ATM.

Check Into Cash 930 meter

Check `n Go 1 miles Terrible attitude! Tried to get a payday loan, they told me I couldn't get one cause ...

ATM Desert Community Bank 1 miles

Desert Community Bank 1 miles I have been with this bank for several years. With the merger to flagstar, service ha...

East West Bank 1 miles Good people

Desert Community Bank 1 miles

ATM (Bank of America) 1 miles Safe

OneMain Financial 1 miles Courteous and professional staff... Really felt comfortable with them and the one tim...

Bank of America Financial Center 1 miles For a quick withdraw or deposit, this bank of america has a one lane drive thru. Only...

U.S. Bank Branch 1 miles Customer service is horrible, workers unprofessional !! I walked in & signed in & the...

ATM U.S. Bank Victorville 1 miles Atrocious service. Tried to open account. Lady told me to sit down, after 5 min she s...

Reviews

Great customer service

 9 years ago (20-10-2017)

Great bank

 9 years ago (19-10-2017)

My husband and I got a car loan from Alaska USA FCU. Both of our names are on the loan. Both of us were required to submit our SSN to run credit reports. They ran credit checks on both of us. Arbitrarily, the car dealer put my husband's name first, which is what happens 99% of the time. When I got home I tried to create an account online to manage my account I was told that I had to go into the bank or send a snail mail letter to get access. I drove roughly 40 miles to the nearest branch, paperwork in hand along with required ID. After waiting in line for 20 minutes I reached a teller who took my ID and paperwork and told me that she could not grant me access online access without my husband's permission. I would have to come back with him. I was gobsmacked.  I told her that I live far away and she said they have a new branch that is 28 miles from our house. So, I had unwittingly engaged with a vendor stuck in the 1950s. 

I then asked if I could pay the bill and handed over my debit card. The teller then informed me that they charged fees for that service. You have GOT to be kidding me. I promptly left the branch. 

I was really upset and tweeted about it, tagging Alaska USA FCU. They told me that it was to "protect the lead borrower so he could be in control over who has access". Were I just an authorized user I could understand, but I am not. MY CREDIT REPORT IS ATTACHED TO THAT LOAN TOO!!!! We are equally responsible for paying on time and in full. 

This credit union is horrible. I will be refinancing as soon as possible.

 10 years ago (08-07-2016)

Clean quick an very curtious.

 10 years ago (19-11-2016)

Comment on this business

Map, Satellite View
Street View

to add Alaska USA Federal Credit Union map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=alaska-usa-federal-credit-union&id=647814&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/alaska-usa-federal-credit-union-i647814.html" target="_blank" title="Alaska USA Federal Credit Union">Alaska USA Federal Credit Union</a></p>

Reviews, get directions and contact details for Alaska USA Federal Credit Union

Find nearby businesses, restaurants and hotels

We use cookies