Desert Community Bank

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Address: 14800 La Paz Dr, Victorville, CA 92395, USA

Phone: (760) 245-8478

Website

State: California

City: Victorville

Zip Code: 92395

Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 9:30 AM – 1:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I have been with this bank for several years. With the merger to flagstar, service has significantly decreased. Every time I talk to a rep, over the phone with customer service, everyone tells me something different. Trying to call the branch is no good, as they admittedly do not answer phones. When my family member had an issue & left messages, there was no response. She is in the military and far from a flagstar branch, with NO access to her funds. 
When my husband tried to activate his bank card, he was unable. It took 6 phone calls to customer service, and a trip to an extremely packed bank, with very few tellers. A rep had to get a manager to get a temporary card, and issue a new card. Turns out the information needed to activate the card was incorrect on the bank's end, and couldn't be fixed over the phone as the service representatives  assured us it was. 
What s disappointment this bank has turned into! Searching for a new bank.

 7 years ago (20-03-2018)

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Desert Community Bank

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