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Reviews, get directions and contact details for All-Phase Refrigeration & Heating

Address: 818 W John Day Ave, Kennewick, WA 99336, USA
Phone: (509) 582-6675
State: Washington
Zip Code: 99336


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Reviews
These guys seemed great at first but after 3 return visits and having to call another contractor to finish the job I’m just not impressed. Being in construction for 15 years this is not how things are supposed to work. I have a new contractor here tonight to try and get my heat working. It’s going to be 30 degrees tonight and All-Phase was supposed to be here at 4:30. It’s 9:08 and Dayco heating are the ones who shoewed up to get this fixed. I guess we’ll have to settle with All Phase later.
8 years ago (14-10-2017)
Called and was excited to get a next day appointment between 930-1030. The guy was a no show. Then I called to complain and ask them to come out and they said they would call me back and never did.
8 years ago (05-10-2017)
All Phase had a technician come out to replace an entire HVAC unit the Friday and Saturday of Memorial Day weekend so our weekend guests wouldn't die from the heat on our 2nd floor. They saved our weekend! We've found that their technicians are smart and know what they're doing - they've taken them time to give great advice to us in each project or maintenance work we've had done. Most importantly, the company as a whole is trustworthy.
8 years ago (30-05-2017)
Ok, I would really, really stay away from this company. I apparently did not learn the first time. My house was very hot during the summer. I was charged $934 for a misdiagnosis. Then I call them back out 9 days later to learn that the part they replaced needed to be done even though it didn't fix the problem. The next repair they wanted to do would cost $2600! I got smart, went to Angie's List, and found the highest rated company on there. The difference was astounding. They identified that All Phase totally screwed up and were surprised that they actually had the gall to not give me my money back. Then they went on to fix the problem (blown capacitor and expansion valve) that All Phase should have recognized right away. Stay away from All Phase.
10 years ago (07-07-2015)
I have been very pleased with the quality of work done by All Phase. I have had new installs and repairs done by them and they were completed in a timely manner and at a reasonable cost. Ron Burt
10 years ago (25-08-2015)
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