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Reviews, get directions and contact details for Backyard By Design

About

We build patio covers, pergolas, decks and patio rooms in the Tri-Cities and surrounding area.

Story

Backyard by Design specializes in improving the way you live outdoors. We are committed to providing quality products and unmatched customer service. Our goal is to be the" prefered provider" of patio covers, decks, sunrooms and other related services in the Tri-Cities and surrounding areas. Currently, Backyard By Design is a Metals Building Products “Preferred Sunscapes Sunroom Dealer” and also an authorized provider of their full line of patio covers and related products. We are the exclusive Four Seasons dealer for our area and we are a certified Trex Pro Gold contractor. What can we build for you?

Address: 102 E Columbia Dr, Kennewick, WA 99336, USA
Phone: (509) 736-3300
moc.liamg@ngisedybdraykcab
State: Washington
Zip Code: 99336


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Reviews
They totally bailed on me . I accepted their bid (mid July) for a stair remodel. Not a big job but $4k plus. Bid process real easy and appears very knowledgeable. Said could be six weeks to start. In late August, no word so I followed up. Jake said "sorry: delayed till mid-September. Waited again, no word so followed up again the Thursday before the Monday they were to start. Again, delayed due to materials ???? . I questioned because mine was small and most materials available at Lowes. After another I week asked if I was still on the list for work. On Sept 20th he responded and said to find someone else. Thanks after 2 1/2 months now October. I called local lumber yard. Can get 100% of the materials next day so his claim for lack of manufacturing is VERY questionable.. Likely poor management.
7 years ago (10-10-2017)
I have used Backyard by Design on three different projects around my house, two different awnings and a decorative fence for the front porch. I love the results and would recommend them to everyone. They are professional, friendly, and thorough. Mitch Madison
8 years ago (08-02-2017)
Excellent company with great products! The staff is very professional and knowledgeable.
8 years ago (14-02-2017)
I had gotten a bid from then to do a deck railing for my home. The cost was high but I really wanted the railing $7,400. So I called my builder who placed the order then when it was time to install they changed there price on me and said it was now $10,500. Which is $2,500 more the. What I was initially quoted. Because it was so late and close to the closing date of my home I had to close on it with a temporary wood rail. They wouldn't honor there initial bid or even try work with the builder and come down $500 even after I said I would pay $1,000 more and the builder would pay the other $1,000. I would never trust them or do business with them. They are liars and unprofessional and obviously don't know how to give accurate bids in the first place or this never would of happened. STAY AWAY FROM THIS BUSINESS!!!!
9 years ago (08-04-2016)
These guys really have the best decking and backyard lifestyle options in town.
9 years ago (15-06-2016)
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