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Allstate Insurance Agent: Rob Zollinger

  1. Oregon
  2. Roseburg Insurance Agency

Reviews, get directions and contact details for Allstate Insurance Agent: Rob Zollinger

About

Auto, Homeowner, Rental, Life, Boat, Motorcycle, ATV, Motorhome, Manufactured Home, Travel Trailer

Story

As a Personal Financial Representative in Roseburg, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a financially sound and stable company like Allstate. They've been protecting families and their assets for over 70 years. They offer financial and life insurance products. These products, combined with years of experience, can help you achieve the financial future you deserve. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

Address: 3000 NW Stewart Pkwy Ste 108, Roseburg, OR 97471, USA
Phone: (541) 440-3704
moc.etatslla@skcajeicart
State: Oregon
Zip Code: 97471


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Reviews
If I could give 0 stars, I would. My girlfriend moved here from Florida, and had her agent transfer her policy here. Rob's office got her policy setup, but it was $60 more than her previous policy (originally $140), which is understandable because it's a different state. However, after speaking with her previous Allstate agent to confirm the price increase, she notified us that her policy in Oregon now includes a bunch of extras that weren't on her original policy. She contacts Rob to discuss this, and now she gets charged $400!!! He added on extras because she noticed the changes... This office is a crooked, beware! Currently in the process of switching to Susan Snyder's Allstate office.
8 years ago (02-08-2017)
I just switched to Allstate for an immediate savings of approximately 60/month.....over 300 in a six month period! Cheaper to start policy too..convenient pay methods, both electronic debits and an office, several locally, that can accept cash payments too. Early am opens before 9am, so you can discuss policy issues before work too!
8 years ago (03-08-2017)
I hope this review will help the next person who may choose to get insurance of any kind with Rob Zollinger's Allstate company. It is my opinion that Rob Zollinger is a less than honest business owner, who lacks transparency in his business practices. I was excited to get my car, and home owners insurance from Allstate, as they are an outstanding company with an excellent reputation, and line of products. But, after I gave them my money, and personal and financial information, I came to realize this was where the customer service ended. I ignored, initially, that it took forever for the agent to call, or email me back. I ignored that she made mention of her assumption of my orientation, and laughed it off. However, I noticed a general lack of attention to detail. And, when I visited the office the staff seemed disorganized, and the office messy. As a nurse, I recognize the absolute importance of patient confidentiality. I question if an office so poorly managed is taking the steps to protect their clients private information. My friend, who is also currently with this office, told me how her agent lost her doctor's note that was needed for her application, so she had to request another one. It appeared to me that there was a lot of tension in the office. Professionalism, fairness, transparency, and respect should be practiced within the business, starting with the owner. I work very hard for my money, and I do not want to give a penny more to this owner. It is no wonder this particular office has such low scores within the Allstate family. If you are reading this, and like me are wondering how to stay with Allstate, but not with Rob Zollinger, there is another Allstate office in Roseburg. I have several friends in the community who shared with me some information on the owner. I have to either decide to leave Allstate, or maybe call the Corporate office, and get my accounts transferred to the other office. I had to give one star to post this review, but wanted to give a zero. I just want to let the readers know what I found out from the Allstate Corporate office. I can transfer my business to the other agency in town, but the monetary gain that this particular branch's owner (Rob Zollinger) receives from my policies would not transfer over, so I am going to cancel my car, home & life policies. I cannot in good conscience, knowing what I know on a personal level, continue my association with this particular branch of Allstate. Also, thank you Jim D. (Yelp) for sharing your unfortunate experience with Allstate recently, as it only solidifies my decision to leave Allstate.
8 years ago (18-07-2017)
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