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Reviews, get directions and contact details for Altura Credit Union

Altura Credit Union
Address: 23540 Cactus Ave, Moreno Valley, CA 92553, USA
Phone: (888) 883-7228
State: California
Zip Code: 92553


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Reviews
I have never had any issues here...I have been a member when it was March Credit Union, then Visterra, and now Altura...I really don't need to physically go there anymore since I'm retired...my SS and retirement check are auto deposit...and all of my bill paying is setup through the bill pay app...and I pay for groceries etc. with my debit card and can check my balance in 10 seconds...no more paper checks and messing up my check registry anymore, the online balance peek keeps a running balance for me....the rare times I do go to the credit union I use the automatic tellers...no line and no waiting..everyone has always been professional and knowledgeable and I have never had any negative experiences here...I like the new app. easy to navigate and understand...the developers did a great job on it...99% of my dealings now is online which has made my life much easier dealing with finances as a retiree...
8 years ago (13-12-2017)
This is my second time banking with altura, And once again I am highly disappointed with their services. Customer service there is beyond the worst. I Have gotten the run around for my needs. Things that were told to me upon joining are all false. my account was not protected, not even from my own purchases. but yet they have a limit on how much you can spend of your own money. How does that make sense? If my issue isnt resolved I will be yet again closing my altura account and my whole family will be removed as well. Good luck keeping clients you scam artists. Any way to add on a fee you do, even at your error. Good day.
8 years ago (02-10-2017)
I sat and waited a whole hour just to get service if not longer very very slow service
8 years ago (02-12-2017)
Lousy customer service, they don't have an armed guard here, one of the tellers is an idiot, twice he deposited car payment in to savings account.
8 years ago (19-10-2017)
Been on hold for 19min to speak to an Altura Rep. completely unacceptable.
8 years ago (12-12-2017)
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