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Chase Bank

  1. California
  2. Moreno Valley Bank

Reviews, get directions and contact details for Chase Bank

Address: 22950 Towngate Blvd, Moreno Valley, CA 92553, USA
Phone: (951) 653-0347
State: California
Zip Code: 92553


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Reviews
The people in this branch are both professional and personable. My only critique is that sometimes there's a fairly long wait to see a banker. However, one can avoid the wait by making an appointment. I'm extremely happy to bank with Chase and, particularly, at this branch.
8 years ago (26-05-2017)
Poor customer servive, i lost my purse with my id , social securitu card , debit card, i go in trying to get a new card, i told them i know my social security# by heart, my id # by heart, i know when the last deposit was, where i used it last, how much i spent last and still they guy with grey hair didnt replace my debit card
8 years ago (09-09-2017)
They never answer and they are rude and stuck up hate it this location.
8 years ago (21-11-2017)
BEWARE! My mothers wallet was stolen and her ID along with her AAA card, THIS bank allowed a complete stranger go in and request a debit replacement card using ONLY her ID, strange right? We do not live in Moreno Valley area and the thieves managed to get by all the "security" questions.... within minutes they were able to use the replacement card and pull out $1800.00 from the ATM inside, the even crazier part is someone inside that branch even helped them transfer $300 to my mother checking account from my Autistic disabled sister checking account to make the withdrawal and even $1800.00 (rent money) ... All this with ONLY a CAID no PIN or account # or anything to verify identification besides an ID .... after we were made aware of the situation all the Moreno Valley manager could say was that she was too busy to know what was going on. So after that Chase visit the thieves were able to get her SSN and now she is dealing with bigger problems, this bank shows no remorse and they treated my mom like SHE was the thieve since she couldn't verify her identity...(ridiculous) This place lacks common sense and we have contacted all media outlets in the SoCal area to repost the fraud happening in this branch. Inside job? I think so! Please avoid this bank they will allow anyone to replace a debit card and even help then withdraw money from the teller or ATM. I will keep updating 5/2/2017
8 years ago (03-05-2017)
Worlds worst bank. Cannot deposit cash into my friends account due to them wanting to protect themselves from money laundering. All you did was make me go get a money order to deposit and you got mad that I didn't pay $10 for your certified check. News flash. Money laundering happens w money orders too. All you do is make the deposit look more legit and appear to not throw up a red flag. Money gets laundered daily in your bank. Period. I will never use your bank to keep any of my money. Ever.
9 years ago (26-05-2016)
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