AMC CLASSIC Towne Crossing 8

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Address: 925 W Andrew Johnson Hwy, Greeneville, TN 37745, USA

Phone: (423) 787-9153

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State: Tennessee

Zip Code: 37745

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Reviews

I used to really enjoy having a fairly new and nice theater in my town. This place has went a little downhill. I expected it to be nicely renovated and have a little extra sparkle after being renovated. That was not the case. The floors looked dirty. I think they pulled up carpet and that exposed bare concrete that was unappealing. The armrest/drink holder for every seat around me was dirty. I was there for the first show of the day too.

 8 years ago (20-12-2017)

It is a nice theater.. the concessions are a bit pricey, but no more than any other place. The theater and seats are kept nice and clean.
Staff is friendly, and there is always a good selection of movies to see. 
Tickets are a decent price as well. Before AMC bought the theater there used to be five dollar Tuesdays.. now you have to become a Stubs member (which costs you extra money) to get your tickets for five dollars on Tuesday... Lame. Rating would have been five stars if it weren't for that.

 8 years ago (18-11-2017)

I usually enjoy my trips to the movies; however, this particular experience was poor enough to warrant a negative review. Our movie was scheduled to begin at 7PM, and at 7:20, we still had no previews playing and had been watching a black screen with music playing for approximately 15 minutes. Until this point, myself and the rest of the customers were annoyed but remained patient. When the issue was brought to the attention of the staff, they half-heartedly apologized and said that it would be taken care of. Ten more minutes later, still no movie. After two additional complaints, the previews finally began to play. One would think that after a 30-minute delay, they would skip straight to the feature as an attempt to manage the inconvenience. Our movie finally began at 7:50. There was no formal apology from management or any attempt to reimburse the moviegoers for this negative experience. I expect the reaction would have been much different had the theatre been crowded, rather than having only 8 attendees. My family and I will no longer visit this particular theatre and will be going out of town to watch our movies from now on. Had the management made an effort to care about their customers or improve the experience, this review, and my general perspective regarding the service, would have been much more positive. Keep this in mind when planning date nights or nights out with your family - they don’t care if you’re inconvenienced, as long as they get your money. You may want to consider taking your business somewhere else as well.

 8 years ago (02-11-2017)

Great theater! My only complaint is that the staff no longer serves fountain drinks along with your popcorn. You get to stand in line once again at a self-serve machine which is a little difficult to operate, especially the first time. I'm just asking....Why should anyone have to stand in line 3 times before you can enjoy a movie??? (One for tickets, again for popcorn/food and yet again for your drink.) Crazy!

 8 years ago (22-07-2017)

Movie start time was 1030, it didn't start until 1045 with previews. Was ridiculously hot in theater. Was better before AMC took over.

 8 years ago (21-11-2017)

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