Frank Theatres Kingsport Town Center

Reviews, get directions and contact details for Frank Theatres Kingsport Town Center

Address: 2101 Fort Henry Dr, Kingsport, TN 37664, USA

Phone: (423) 392-4442

State: Tennessee

City: Kingsport

Zip Code: 37664

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Reviews

Concessions are super high! Recommend eating before show! Seats are comfortable. Place has a bad smell to it. Prices are high! Worth the drive to go to the pinnacle!

 8 years ago (07-04-2017)

I quit going to this theater when they wouldn't reimburse me for a movie that I walked out of after 7 mins. They said I had been in the movie too long to get a refund. Well, Frank Theater..... Pinnacle is the best place to see a movie! Thankfully this mall is shutting down and this theater will go with it.

 8 years ago (01-04-2017)

I have bean to this theater several times and have always had a good experience. Consesseion are high but other than that good theater.

 8 years ago (27-04-2017)

Anyone who highly rates this, apparently has never had to speak with the "manager". I see on here how they "resolve" issues by asking for contact info, so the manager can call back. What if the manager was a giant pompous, arrogant, childish jerk?? If he was the problem, why would they make you talk to him again?... A 5ft great grandmother bought the wrong tickets and just needed to exchange them, and the manager, Joshua Hurd was so rude and childish, she had to ask for the phone number to report him, which he happily gave chuckling like "go ahead, they won't do anything to me". When Nana called him on it, he got an even bigger attitude and threw us all (including our 10yr old) out. It's sad big businesses allow the mistreatment of little old ladies!

 8 years ago (29-03-2017)

My daughter wanted an Icee for her drink but we were told by the cashier that Icee's are not offered with combos. During the on screen theater advertising, prior to the movie previews, I saw an ad for a $1 up charge for Icee's with a combo. Thanks for NOT offering that to us when we purchased snacks. Frank Theatres at the Kingsport Town Center is absolutely HORRIBLE! Marquee Cinemas - Pinnacle 12 will never disappoint and that is where my family will go for movies from now on, at least there my 5 year old can get an Icee with a combo!!!

 8 years ago (03-04-2017)

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Frank Theatres Kingsport Town Center

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