American Automobile Association (AAA) - Fort Worth, Texas (TX)

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Address: 5431 S Hulen St, Fort Worth, TX 76132, USA

Phone: (817) 370-3000

Website

State: Texas

Zip Code: 76132

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Reviews

Hey i had some issues starting up and was a little sketcky with the communication at first. But after it was all said and done, Jennifer and Donovan got everything squared away. I would recoomend these guys to anyone. Those two definitely deserve a raise

 9 years ago (03-06-2017)

I also have had a bad time with AAA. First off I was offered a thermos and a gift card when I signed up with AAA in February. I called them in July to let them know that I have not received my thermos and gift card. They said they submitted the request and it will take 10 weeks to receive it. It's November and still nothing. 

Secondly I called AAA today at 7:09pm requesting a tow truck to tow my car home. They said it will be "Fort Worth Towing" and they should get there within the hour. I called AAA back 30 minutes later because I had not heard anything from anyone. They said Fort Worth Towing had not dispatched anyone yet to tow my car because they were attending other calls. Around 8pm I get a call stating the tow truck is on its way, and can take up to another hour for the tow truck to arrive. I called at 8:36pm to check on the tow truck. AAA was not aware of the whereabouts of the tow truck. I was supposed to get a call back about the tow truck, but that never happened. I called back to complaint at 8:46pm. On the call the expected time of arrival had been extended yet again. I had to tie a chain to the back of a truck to tow my own car. 

Really this is pathetic. I'm a plus member for AAA, and I ended up towing my own car.

 10 years ago (18-11-2016)

I attempted to arrange for roadside assistance this morning, 12-4-2016.  All agencies listed on my laptop screen show (NOT OPEN), even though the top entry on their web site says 7/24.  I will call Monday and advise that I won't be renewing my membership in March 2017.

 10 years ago (04-12-2016)

I had my car towed by AAA a couple of months ago and the tow truck arrived in 15 min. He drove me and my vehicle to Toyota. Great service!

 10 years ago (10-03-2017)

Dont let triple a fool you they want you to think there service is great well my friend in Oklahoma had a priemer account with triple A $135.00 a year well you only get 4 calls with that after that you pay not worth it dont let them bullshit you with a membership

 10 years ago (15-05-2016)

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American Automobile Association (AAA) - Fort Worth, Texas (TX)

Reviews, get directions and contact details for American Automobile Association (AAA) - Fort Worth, Texas (TX)

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