facebooktwitterpinterest
mobil menu

American Country Home Store

  1. Iowa
  2. Ames Home Goods Store

Reviews, get directions and contact details for American Country Home Store

American Country Home Store
Address: 327 Main St, Ames, IA 50010, USA
Phone: (515) 232-7813
State: Iowa
Zip Code: 50010


Update Info
Similar places near
Bistro Patio Furniture Bistro Patio Furniture 14 meter
Lindsey Loo's Lindsey Loo's 52 meter An Awesome Place whit Tons on Furniture!
Quilting Connection Quilting Connection 126 meter What a wonderful store. Limitless selection of fabrics for any project. Great staff w...
Celebrations Party & Rental Store Celebrations Party & Rental Store 211 meter I am the grandpa in this "didn't pick up when you PROMISED" debacle. We gave you ple...
Harris TV & Appliance Harris TV & Appliance 213 meter Wayne from Harris TV & Appliance was extremely professional and helpful. I had to rep...
Kitchen Bath & Home Kitchen Bath & Home 224 meter We are a full service kitchen, bath and home designer. We work with new construction ...
Ames Tile Ames Tile 304 meter Ames Tile is one of those places that does good work and has pricing that is extremel...
Rent-A-Center Rent-A-Center 308 meter
Hobby Lobby Hobby Lobby 482 meter Janelle and Tami were the best! Very helpful. Friendly. Helped me find exactly what I...
Diamond Vogel Paint Store Diamond Vogel Paint Store 544 meter
Jo-Ann Fabrics and Crafts Jo-Ann Fabrics and Crafts 592 meter Always great selections and clearance sections to go through! I love this place!
Iowa Home Consulting Iowa Home Consulting 668 meter These guys are great to work with. We worked with Matthew and his team on a painting...
Habitat Store Habitat Store 788 meter
Target Target 892 meter I love Target like most people and usually spend 2 hours in here at a time, but today...
Mattress Firm Ames Mattress Firm Ames 899 meter LOVED my experience here. This team is great!
Best Buy Best Buy 1 miles Always seems to busy. They do try to help you quickly. We always seem to be in there ...
Staples Staples 1 miles They don't have everything but they always have good prices
JRM Construction LLC JRM Construction LLC 1 miles Local central Iowa construction company specializing in general contracting, concrete...
Reviews
Terrible terrible customer service! I was not satisfied with the pillows I bought from their website. Then I have to call them for the return authorization according to their return policy. They would charge 25% restocking fee and return shipping fee. I can understand the return shipping fee 'cause some vendors do charge that. But, excuse me, what is the restocking fee??? You cannot find it on their website, nor on the confirmation email (as their saleswoman told me to look for it on the confirmation email) None, ok!! And also she "explained" that the restocking fee was "actually" the shipping fee they sent to me. How can that call as "free shipping" as your website promoted??? From her way of speaking, she just cares about the profit of her company, not even think about their customer experiences. She said I need to call and ask the return policy before I make the order. So the return policy on your website is what, kind of decoration？Never gonna buy from them, never recommend it to friends!!! Here is the logic: 1. I said it's common that some vendors do charge return shipping fee and I accept that. 2. I did have $20 off of the order not because I am lucky, because every new customer has that. Plus, does it matter when I try to do the return?! 3. At least restocking fee should be shown on your website or confirmation email (as she told me). However, this 25% cannot be found anywhere except the packing list when receive the package. Anyway, restocking fee, handling fee, shipping fee, you name it, the percentage !25%! is the way you do business?!
10 years ago (21-12-2015)
In our defense, we refunded the customer's restock fee in full...since they didn't understand. The policy is on our website....if items ship free, we deduct our initial shipping costs....which we call restocking fee. Most vendors do this like the customer stated.
9 years ago (11-07-2016)
Comment on this business

American Country Home Store map

to add American Country Home Store map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0033 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy