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Amica Mutual Insurance Company

  1. Maryland
  2. Savage Guilford Insurance Agency

Reviews, get directions and contact details for Amica Mutual Insurance Company

Address: 6711 Columbia Gateway Dr Suite 410, Columbia, MD 21046, USA
Phone: (800) 682-6422
State: Maryland
Zip Code: 21046


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Reviews
Don't use these scam artists. They wasted so much of my time with the process. No other insurance company asked for the home inspection report. They told me they cant cover a newly remodeled home. Extremely unprofessional. First the hook in with a fake quote, then time wasting tactics. Wait till you have to file a claim, I'd suggest you move on.
8 years ago (15-08-2017)
We have had excellent experiences with Amica on all levels. They have been our home and auto insurer for 25 years. They have been prompt, reasonable and helpful through auto accidents and home issues during that time. I would recommend them to anyone.
8 years ago (01-08-2017)
I could go through the long, arduous list of problems that I had with Amica but really we all care about the money right? So although they were relatively prompt in communicating with me (probably because they really needed that title to make thousands more than they were paying me on a totaled car), their pay-out left me out about $2,000 to get a comparable car, and I'm truly being generous. My car had only 37k miles on it, was four years old, and had every bell and whistle. They paid out about $14k, which seemed in keeping with the Blue Book value-, but as I learned, BB will only get you the listed price from the dealer--the off the lot price, as we all know, is $1,500-$2,000 more with all the taxes, fees, etc. It would have been hard to argue the 'off the lot' price versus what is actually listed, since you'd have to get the dealership to admit that they drastically under-list their cars online, but believe me, no matter how big of a pain it is, next time I will be doing it. My interaction with Amica disgusted me and from now on, whenever I have an offer from an insurance company, I will go back and back and back until they finally take it to arbitration and THEN I might accept the check. What kills me about the whole thing is that I was completely not at fault, so it was never out of Amica's pocket anyway and they screwed me for no reason. Just makes you feel sick when you think about the money you lost at literally no fault of your own--and it's just a stupid line item to them that they CHARGED SOMEONE ELSE FOR.
9 years ago (15-08-2016)
Very bad customer service representative
8 years ago (20-06-2017)
It's my first time to be able to 'use' my car insurance - ever. My car was rear-ended last April 2014 (before the Spring break). A few seconds after it happened, I made contact with AMICA. About 25 seconds later, some 'person' actually answered on the other end of the line. I asked what to do - and I was given a quick, practical 'to do list'. Then, a few hours later, after I had settled at home, I called AMICA again. They collected needed data, then, I was advised what to do next. They arranged everything - the collision center, the car rental and the deductible re-imbursement (from the other insurance company...). Everything went smooth. I'm impressed. Finally, the AMICA guys who answered my calls were all nice and patient (I felt like they tried to understand my needs). AMICA, so far, a great experience. :) Inevitable: we told some of our colleagues about it!
11 years ago (18-06-2014)
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