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Amsterdam Falafel & Kabob

  1. Central Omaha
  2. Omaha Meal Takeaway

Reviews, get directions and contact details for Amsterdam Falafel & Kabob

Address: 620 N 50th St, Omaha, NE 68132, USA
Phone: (402) 504-3223
State: Nebraska
Zip Code: 68132


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Reviews
As a previous regular, it is sad to leave this bad review as the quality and service have gone downhill over the past few years. I’ve been going to this establishment for over 3 years, (probably over 40 visits in that time span) and will no longer do so after our last order. I placed an order to go for my wife and I for a sandwich and salad along with a large order of curry fries. Once she got the order home, we found a large rusty bracket in the salad. Of course my wife refused to eat the salad, and I called up within 30 minutes of pickup of the order to tell them about this issue. The staff was apologetic, but could not authorize a refund of any type as they did not have the “power to” refund me over the phone as she paid via credit card. They said I would need to speak to a manager, who was not there, and only available at off hours. I called multiple times in the next few days only to be told a manager was not there. Finally, I went up there tonight to have ice cream at the e-Cremery next door to bring back the salad with the bracket in it. I was given a cash reimbursement for just the salad by the employee. Given the fact this ruin my wife’s dinner, in addition to spending multiple phone calls and finally a trip to get just a refund of the salad is quite a poor show of customer service. As someone who has worked in restaurants before as a server and assistant manager, this simply is unacceptable, and will ensure the patron will never return.
7 years ago (31-08-2017)
Love the Mediterranean cuisine at Amsterdam. Always the freshest ingredients and fast service. They have great outdoor seating with that great Dundee vibe.
7 years ago (31-08-2017)
Very good salad on mixed greens... Not iceberg lettuce. Fresh ingredients. Friendly service. The best falafel I have ever had... Not dry and flavorful.
8 years ago (30-07-2017)
Loved the curry fries. Hummus and falafel were great. Only draw back was some really cranky locals who were rather rude. Not enough to take a star from the restaurant but enough to be annoying in a space that small. Thankfully there was outdoor seating!
7 years ago (06-09-2017)
Where else in nebraska can you eat amazing food made by amazing people at 3 in the morning? Highly recommended!
7 years ago (22-09-2017)
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