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Andrew Christian Flagship Boutique

  1. Central LA
  2. West Hollywood Store

Reviews, get directions and contact details for Andrew Christian Flagship Boutique

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8943 Santa Monica Blvd West Hollywood West Hollywood, CA 90069 (310) 734-8590

Address: 8943 California Route 2, West Hollywood, CA 90069, USA
Phone: (310) 734-8590
State: California
Zip Code: 90069


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Reviews
I bid on a basket at a charity event. I was excited about the underwear. After a little bidding war, I won the basket, but when I got it, there were 2 pair in every size. I was disappointed because I bid so much for what turned out to be 2 pair that I could wear. at my disappointment, I was told I could go in and exchange the sizes. I was given Drew's name, in case there were any problems. It's a simple exchange of sizes, what problems could there be? Meet Shawn/Sean/Schaun: The least friendly/helpful person to ever stand behind a cash register. I walked into the West Hollywood store, explained the situation and was immediately told, "No. We don't do that." Problem. I asked if Drew was available and It shot back, "He's at corporate. You'd have to call him." I stood there for a second. I supposed I expected that It would give me a number to call. No, It just stood there and watched while I Googled the Andrew Christian Underwear Corporate number on my phone. Thinking I'd found help, I asked for Drew. The girl on the phone said he was gone for the weekend. I explained my situation, as It watched, and she put me on hold. A good time later another woman comes on and asked if ? was texting with It. I said I don't know. Then she asked for It. I told It she wanted to speak to him, THEN, It picked up the store phone and instructed me to tell her It was calling on the store phone as It left the room. It returned and said in the most snotty tone, "Yeah, sorry. Whatever's in the basket is whatever you get. HAVE NICE DAY." I suppose someone would donate their product to a charity event so that people may try it and perhaps return to buy more. After such poor customer service, anti-customer policies and this snotty reason that America hates gays running the store, I'm fairly certain I will not return and will encourage others to avoid the store as well.
8 years ago (07-04-2017)
Was a little unimpressed with the service as I wasn't told you are not allowed to return items. I bought a few items to take back to UK with me, the next day I wanted to return 1 item and the store assistant said there was no refund policy. Considering the amount I spent I thought he would make an exception. Also, on a side note: the briefs are not your typical fit like CK, Armani, 2XIST, etc. Don't think I'll be investing in this brand again...its very early 2000s!
8 years ago (01-03-2017)
The gay in me made me rate it 5 stars. 🙄
8 years ago (02-05-2017)
The shop is small. It's worth checking the deals and sales section.
8 years ago (24-04-2017)
Staff is preppy and rude, intelligence is over rated, and they look at your crow habit your eyes when talking to you, just as you would expect from a West Hollywood designer underwear store :/
8 years ago (10-04-2017)
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