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Reviews, get directions and contact details for Apple Annie's Bake Shop

Address: 1121 Military Cutoff Rd, Wilmington, NC 28405, USA
Phone: (910) 256-6585
State: North Carolina
Zip Code: 28405


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Reviews
We came to Apple Annie's on Military Cutoff after a long morning of Christmas shopping and post-Thanksgiving traditions. We were so excited for a sweet treat somewhere and looked this place up and were unfortunately disappointed. While the display of options was overwhelmingly exciting, the customer service was beside acceptable. We were the ONLY customers in the store and the staff rushed us, did not answer our questions about recommendations instead proceeded to just list off items they have in an annoyed manner and were extremely unfriendly when asked for their opinion between two potential treats. On top of their extremely unpleasant attitudes, the cookies were stale, the cakes were dry and the coffee they made such a big deal about us ordering...was cold. I worked in the food industry for years and I know everyone has off days, but this was intentional carelessness, poor customer service and a let down to our taste buds.
8 years ago (24-11-2017)
Giving this a 2 because my kid liked her elmo cupcake. I did not enjoy my cakes. One was a chocolate cake with hazelnut frosting. To me the cake was stale and after two bites I threw it away. The chocolate cupcake with the chocolate mousse was not to my liking. The cake was also stale. I like moist sweet cakes with bold flavors. These cakes were dry with subtle flavors. If you like that kind of cake then this place is perfect.The price was not so bad. I've spent at least $16 dollars or more on slices of cakes and didn't mind because the cake was so good. The three cakes I bought from here cost me a little over 8 dollars, which I'm glad because I was not pleased with the taste of the cakes. Maybe the cookies are better.
8 years ago (23-07-2017)
Great customer service. Poor girl was by herself, but handled four sets of guests like a champ! I got the last piece of baklava and the last blueberry scone...and I'm not sorry!! Lol!
8 years ago (01-08-2017)
Great selection and Good service, I purchased several items and all were fresh and delicious.
8 years ago (02-08-2017)
We have been getting our kids birthday cake from apple Annie's for 16 years in a row. My youngest had a minecraft theme this year. The cake looked perfect for what my son wanted. The taste, was the best in 16 years. Not sure why but it was. We went to the landfall location this year because last year for my older son the service at Kerr wasn't the best, but the ladies at the landfall location were excellent. Restored our faith in customer service for that bakery
9 years ago (07-01-2017)
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