Apple Maine Mall

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 364 Maine Mall Rd Maine Mall Road, South Portland, ME 04106, USA

Phone: (207) 771-9400

Website

State: Maine

City: South Portland

Zip Code: 04106

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Your store use to be very professional in appearance and service. I had 4 people wait on me. Between sloppy makeup, dirty nails and dirty clothes....someone my age just doesn’t see the professionalism.  I get diversity, tats, and unique hairstyles but what about me? 64, educated, bathed and professionally attired. I feel a bit like I am entering a Twilight zone filled with people from another existence. Your staff is rushed, don’t smile, and clearly are not happy to serve me. I use to enjoy coming to the store, waiting on line for the newest product and chatting with your staff. I don’t feel appreciated at all. I bet your staff feels the same way about the customers. 
     I would also appreciate a response to this comment if only to know if management reads these letters. Btw I am using my husbands phone to make this comment because after four hours your staff were unable to fix mine. 
     Please. This company was once had the best service anywhere. What happened?

 7 years ago (03-04-2018)

I am the second owner of an iphone 6 and the phone has had some repairs done to it by a third party after I dropped it. The charging port seemed like it failed again, so I brought it to my local repair shop and he physically showed me that my battery had died. I told him about the battery replacement through Apple and how I would go that route.
I decided to bring the phone to the Portland, ME store. I told them to replace the battery and nothing else. I already saw that with a new battery, my phone would turn on so I knew that replacing the battery would do fix my issue. Well Apple said they replaced my battery and it still didn't work but I wouldn't get charged $30 for the work. When I brought my phone back to the third party cell repair store, he showed me the battery in it and it was the original one that i dropped off to the Apple store!! The owner felt bad for my situation and charged me the same price of $30 for the new battery from his store which amazingly fixed my phone. I will never buy an Apple product new or used again and I will be filing a complaint with the Maine Better Business Bureau

 7 years ago (06-03-2018)

Lmfao switch to a phone... e.g phone rings can't tell phone from near by rock because its the same technology, wait a sec my useless same price as a real phones ringing. 🤫

 7 years ago (25-04-2018)

Customers service FUC**ng sucks i just waited 2 hours for and hour wait and as the store is winding down to close I’m getting text that say we are ready for you at the Genius Bar and oh look 30 minutes later no one is out to help me for a simple question so i said the hell with this and just walked out! THANK YOU FOR NOTHING! If i didn’t hate androids I’d have one

 7 years ago (27-03-2018)

Apple lacks customer service.  I have tried no less than 5 times to make an appointment at their mall location (because they won't talk to you at the store unless you have one) but end up having to hang up after being put on hold for at least10 minutes (sometimes 15).  No wonder Apple is losing market share with so many other better competitors out there.

 7 years ago (21-01-2018)

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