AT&T

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AT&T of South Portland helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 364 Maine Mall, Space W147, South Portland, ME 04106, USA

Phone: (207) 773-2968

Website

State: Maine

City: South Portland

Zip Code: 04106

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

One step above a shoddy used car dealership.  Only dealt with one person who would give me the time of day.  Everyone else just wanted to go home.  Don't go there without someone you know who has good negotiation skills, a willingness to hold their ground, and isn't afraid to walk out the door if they don't get what they want.  It's the difference between paying $1,000 for a phone and getting it for free.  They will nickel and dime you if you let them.  They are top 5 when it comes to horrible customer service.  Lies, empty promises,  the phone support / online support "can't" communicate with the retail stores.  Right...  get anything you are told in writing, be organized, don't let them rake you over the coals.

 8 years ago (27-12-2017)

If I could give this store negative stars I honestly would. YOU WILL LEAVE THIS STORE FEELING ROBBED AND HELPLESS. PSA THERE IS A 50 FEE IF YOU ARE RETURNING A PHONE. And after they told me there would be a 50 dollar fee and I needed to give another credit card and pay additipnalnloney to return it... he told me I wasn't an authorized user to my account, handed me the phone back and said my parents needed to return it. NEVER BUY A PHONE FROM THIS STORE!!!!

 8 years ago (26-12-2017)

Been sitting here for over an hour waiting to purchase a phone case while 2 employees are busy with a costumer but are just having conversation.. Hello. U could at least say one sec sir while I rang a couple out

 8 years ago (18-09-2017)

I was misled into a device buyback program at this location. I was offered $200.00 for my old device. I was told that I would be able to start a new AT&T Next account, pay the next account off, and then transfer my phone# to my parents line, who live in a separate state. I was also informed that this was the only way to get my new phone on their line as I could not be at the same AT&T store as my parents (the account holders). The sales rep also informed me that it would take up to 6 MONTHS! for the credit to come in, and that part of my credit would be used to pay the month or so that I kept my line separate from my parents'. 

Now when I haven't received any sort of communication since and I go to this AT&T store they claim they can't see my invoice because the deal happened more than 60 days ago. They direct me to customer care, who elevate me to the device buyback reps, who are absolutely clueless and uneducated, and they transfer me to some online sales rep, who is even more clueless, and he directs me back to this store full of idiots.

F++++ AT&T, thanks for the headache and for stealing my old phone

 9 years ago (06-04-2016)

Great customer service. Friendly and knowledgeable reps. Great experience

 9 years ago (10-12-2016)

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