Apple The Forum Shops

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 3500 S Las Vegas Blvd, Las Vegas, NV 89109, USA

Phone: (702) 684-8800

Website

State: Nevada

City: Las Vegas

Zip Code: 89109

Opening Hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 12:00 AM
Saturday: 10:00 AM – 12:00 AM
Sunday: 10:00 AM – 11:00 PM

Update Info

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Reviews

I have been pondering my experience sinve Saturday night. Its was so awful,  I felt as if we did not belong. We went in to a technician look at my friend phone. We were treated like we were an ant. Yes the phone was fixed,  but we had to do the service for ourself. We waited for twenty minutes before after being told to sit around the bar. I had to lift my hand and ask," could someone please help us."

 8 years ago (09-04-2018)

They rather to lose aasell than help a costumer who is willing to buy 2 phones, manager on the back doing nothing, greeter standing there, cross crain your people to be productive.

 8 years ago (01-04-2018)

Went in after my spouse's phone went haywire after new update. Andrew helped us and made sure we understood each step and process he had to do. Very knowledgeable and was also sympathetic toward my spouse after finding out all pictures, notes, and memories from her old phone would be lost. Very professional and just an all around pleasure to work with. Would highly recommend Andrew and this entire store.

 9 years ago (30-09-2017)

The unwillingness to help people at this store does not reflect well on Apple.  I brought my iPhone6 in for a Genius Bar appt.  The screen was unresponsive.  Touching the screen yielded no response from the phone.  They ran all their diagnostics and the phone passed every hardware test.  They restored the phone to new ( a process i told them I had tried less than 24 hours earlier...).  Same issue.  Their final answer?..."I guess it's time to buy a new phone".  They had no interest in helping me fix the phone, which was functioning perfectly fine until the ios 11 update...They simply blamed Apple for releasing an operating system that "wasn't optimized" for an iPhone6.  The manager, Josh Jordan, shrugged his shoulders and agreed with his employee that Apple was to blame and they could not help me. Wow.

 9 years ago (02-12-2017)

bought my apple watch here, great and fast service. Thank you

 8 years ago (19-03-2018)

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Apple The Forum Shops

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