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Apria Healthcare

  1. Wisconsin
  2. New Berlin Health

Reviews, get directions and contact details for Apria Healthcare

Apria Healthcare
Address: 5345 S Moorland Rd, New Berlin, WI 53151, USA
Phone: (262) 207-1551
State: Wisconsin
City: New Berlin
Zip Code: 53151


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
If I could I would give them 0 stars. Absolutely awful company. DO NOT SIGN UP FOR AUTO FILL SUPPLIES. I received supplies, my INS CO denied claim and by the time I received the bill it was past the 30 day return period. So now I owe $248.48 for a plastic mask, still in original package, they will not let me return. AWFUL CUSTOMER SERVICE. Calling my sleep DR now to see what other companies are out there I can deal with.
7 years ago (20-12-2017)
Worst Customer Service Ever!! Would love give them a 0 if I could! They got the order 2 weeks ago for my husband's cap machine. Still nothing. When I call I end up with someone who barely speaks English and they each tell me something different. First it was that they did not receive all the needed info from my Dr then they did... Then they didn't.... What? Said they would put me as a priority to get this teken care if... 2 days later still nothing! I finally called the doctor and asked that they resubmit the order through a different supplier. Fingers Crossed! DO NOT GO THROUGH THIS COMPANY!!!!
7 years ago (15-12-2017)
Absolutely the worst customer service people in the business. Tell them I need an itemized bill to pay for my C-PAP supplies, they say they can't provide on e until AFTER i pay, how B.S. is that?!! And their phone system is the worst to deal with, can barely hear what they are trying to tell you on the automated service. And when they leave a message, they mumble and talk so fast I can't hear what they are saying. I wear hearing aids and had to call my wife or son over and they couldn't decipher it!! Called my insurance company who apologized on their behalf and have hooked me up with a new provider. Good riddance to bad rubbish!!
8 years ago (02-10-2017)
TERRIBLE customer service.... We are trying to buy diabetic supplies from them and they are making the process extremely painful. The customer service reps are useless, unhelpful, and uncaring of your situation. They try to act like they know what they are talking about when they don't have a clue. Unfortunately, they are the only DME provider my health insurance covers that has the item we need. Otherwise, we would not do business with these people. If you can use another provider for whatever you trying to purchase, I would use them instead. If possible, avoid this company….. AVOID!
8 years ago (15-02-2017)
The worst costumer service ever. If you can use another company do it. I was forgiven their number to get a breast pump by my insurance and they after 3 phone calls to verify my information they call and tell me that they don't supply best pump s for my insurance company. Which is not the case according to my insurance company but I ended up just starting this process over with another company. They are the worst.
8 years ago (17-07-2017)
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