Arbor Lakes Apartments

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Address: 4233 N Bloomington Ave, Arlington Heights, IL 60004, USA

Phone: (833) 300-9102

Website

State: Illinois

City: Arlington Heights

Zip Code: 60004

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 1:00 – 5:00 PM

Update Info

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Reviews

I have been living here for a month and I have had such a pleasant experience. From the beginning, Lynnea and Amber have been so patient and a pleasure to work with during this whole process. I have read some reviews about rude staff but I would have to disagree. The entire team is very friendly and accommodating. I had maintenance requests that were fulfilled promptly and well. Craig is a very nice man that was respectful when entering the house and wanted to make sure everything was working as it should. The parking passes might sound like it can be an issue but if you just follow the protocol and give your guests a pass after 11 I don't see how this can be such a hassle. You just need to plan a little ahead and keep a couple with you so you don't run out. They will give them to you without any resistance and without charging you. This is for our own security and ensures that the residents have first priority. I have a baby and I know how important it is to have parking close to the door. As far as the noise, Yes, you can hear people in the halls, but luckily it hasn't been a big issue so far.  Overall, I think if you are a polite tenant there should be no reason the staff wont help you to feel like you are at home.

 8 years ago (02-04-2018)

Lived here for about a month now. No complaints. Prompt maintenance, clean apartments with very new carpeting, quiet and well insulated!

Update: now living here for about 5 months and still no complaints! Maintenance is prompt and always lets everyone know ahead of time when they need to do inspections, office staff is helpful and friendly, grounds are nice, and everything is clean. Of course you can hear people in other units and in the hallway-it’s an apartment!!! Truly could not recommend this place more. It’s been a joy to live here so far.

 8 years ago (02-04-2018)

The office staff is great! Whenever i have an issue, Victoria, Lynnea, Sara and Amber are always all over it trying their best to fix it. The pool just opened and i am super excited to have family over to go swimming. The out door activities are great and the Maintenance is amazingly fast. I was worried about the parking passes because some reviews said they charged for passes? but they haven't yet so I dont see why they would start now. it is quite simple not to get towed, have a pass in the car and fill it out correctly, and make sure it is displayed, not sure what is too difficult about that.

 8 years ago (01-06-2018)

Obviously you don't live by my building. Or maybe you live next door? Your review is not correct. I have never been charged for parking and I got an extended pass in December. It was good for 7 days. The girls in the office have been easy to deal with about visitor parking. I'm glad we don't have to deal with all the cars from next door and behind us anymore. It's a nice complex with beautiful surroundings, the apartments are nice, and the staff does a good job.

 9 years ago (23-01-2018)

Very poor customer service, the office staff is very rude and disrespectful. The provide false information and very incomplete information. Have no values and could care-less for customer satisfaction. I lived here for one year and they didn't help when i wanted to move from 2 bedroom apt. to 1 bedroom. they told me on my face you can leave and we don't care. It is due to their unsatisfactory and misbehaving attitude that they have so many empty units available all the time.
I would not recommend this facility to any one. No wonder the reviews here are so unsatisfactory.

 8 years ago (12-03-2018)

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