Arby's

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Address: 2001 Woodward Ave , Muscle Shoals 35661, AL, US

Phone: (256) 314-1113

State: AL

City: Muscle Shoals

Zip Code: 35661

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Reviews

This isn't the cheesesteak that the menu shows, with peepers and onions. I got home from drive thru and they don't answer the phone. They also gave me the wrong fries. Nice people, but they don't listen very well.

11/21/22 Update: Visited 3 more times since the original review, to be fair. Tonight was, for a lack of a better description, disgusting. The male sorry excuse for a worker, who was at the drive-thru at 8:35pm should be fired. The manager should be too, for not knowing the reason for the drive-offs. Put the right employees in the face of your customers. For my mild mannered easy going wife to say "Let's go!", was a testimony to how bad it was. 2 stars to the lowest available now.  No longer our favorite Arby's. We've been going to this location for almost 21 years, but that's unfortunately about to change. We've overlooked the increasingly slow drive-thru service, but the service at the point of ordering and the attitudes at the pick up window are just bad, and seem to be getting worse. The last time there was just the last straw...sadly.

This Arby's location had almost no wait time before getting to the speaker. The order was placed and we were asked if we wanted to wait for fresh fries which was nice. It didn't take long at all. Lady at the window was friendly and courteous. In this covid world, this location is always worth the wait but it's even better when there is no wait and no mistakes all with a smile

Place takes forever to take your order and they love to play games at night-time and never answer the speaker, I don’t know what is going on inside this restaurant but clearly it isn’t a productive workplace when you catch them smoking in the lot or when they take FOREVER to take your order, and I mean FOREVER .. get more staff..

Where do I start? Its fast food. I do think Arby's is the high end of fast food. I saw an ad for "Petite Filet Steak Sandwiches," so I decided tonight was the night I was going to try it. I ordered up the Garlic butter Steak sandwich. The only thing wrong with the sandwich was the person who made the sandwich. There was garlic butter on top of the sandwich I would have preferred it to only be on the inside. Other than that, it was delicious. Also, bonus points I got fries fresh out of the fryer, so they were hot and crisp.

Relaxed atmosphere. Fast & friendly staff. Having fun, looks like they're enjoying what they're doing. One guy singing in the back, low volume, to the tune of low playing music. Clean, and the food was good.

Used drive thru Wednesday during lunch, even though they were busy, fast courteous and accurate service. Our food was good! Very convenient right next to my medical office.

We ordered the new hush puppy fish sticks and they were cold. When we returned them and requested a refund, my husband was told that they were cold because it was late. So, I guess customers are served cold food after a certain time. Even worse than that foolishness, the manager was rubbing her finger in the corner of her eyes and then wiped her finger on the front of her shirt! If this disgusting behavior takes place in front of customers, you can only guess what may be taking place when we can't see her. We will definitely not return to this location.

I bought a classic roast beef meal and I got something else. I went 9 miles out of my way to get what I ordered and when I got home the sandwich was cold. Last time I eat there to many other places to eat and get what I ordered

Always a good experience at Arby's they have the meat  the Greek gyro is fantastic I recommend it to everyone! I wish there was a Arby's around the Hazel Park Ferndale area suggestion hint!

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