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Reviews, get directions and contact details for Arby's

Arby's
"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 10267 Washington Hwy , Glen Allen 23059, VA, US
Phone: (804) 412-0500
State: VA
City: Glen Allen
Zip Code: 23059


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00


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Reviews
I had the traditional gyro meal. I was about $11 bucks. Here's how I rate this place and at the end, you'll see my overall recommendations for others if I'll be visiting this place again. Restaurant Cleanliness: Clean inside and out. Food Quality: Tastes good. It was as flavorful as I expected although I should have asked for an order of extra sour cream on the side. Food Price: Food price was fair. I paid just over $11 for my lunch meal. Speed of service: The speed was SLOW and quite a bit longer than I expected. I was in line for over 15 mins from the time I placed the order until I drove off with my food. Quality of service: The service quality was very good. Staff was very friendly, order was accurate, and I felt welcomed. Overall: I recommend this business and will be revisiting them again. Vegetarian options: They have some vegetarian options. You have to ask them.
I'm always pleasantly surprised by this location. The staff has always been pleasant and my food has been better than I honestly expected. This location has done a great job of keeping the lobby looking fancy and keeping food tasting good. Update: Dine in was available tonight. First time we'd seen it open in a while. Nice to be able to go inside again. Love the Frank Lloyd Wright vibe.
Great customer service, order two 2 chicken sandwiches which came with ranch dressing, something I don't eat, cashier that took my order, added ranch to my sandwiches. Didn't know about this issue, until I arrive home, 20 minutes away from Arby's. Just threw it in the trash. Don't get me wrong, still a great place to eat at, but for future reference, I will double check my order before leaving. Lesson learn!
The food was just ok...not good like it usually is. The burger was raw on the inside and the cheese wasn't melted because the burger was cold. Also, the manager, Marsha was not very nice to the customers or the staff. She was rude. When we tried to eat in the restaurant all of the tables were dirty and there was food and napkins on the floor. When we told the manager, she just pointed to the cashier and walked away. We had to clean off our own table before we could sit down. We were with some friends and one of their burgers was not cooked properly either. When he went to return it, the manager Marsha snatched it out of his hands and threw it away. So, he requested his money back. We also noticed her being rude to the staff. We will not be returning to this restaurant anytime soon especially not for dinner. We usually eat here during the day and have never encountered a manager such Marsha. She needs some training on excellent customer service and on how to talk to customers and staff.
Everyone was nice. Food is great. They do need to advertise their specials better and have menu's available to customers via either a qr code or paper menu's as it can get frustrating having to hold up a line to stand in front of the cashier to see the menu and to even know their specials you'd have to stare into a rotating tiny advertising iPad at the counter. I did go online but Arby's corporate doesn't do a very good job with their online menu section for this location. If they have better ability to see menu's I'd give 5 stars. Most restaurants use a TV over their counters to advertise their specials. Just thoughts.
Go somewhere else for lunch. $22.00 for roost beef sandwiches fries n drinks?? I not be going to arbys anymore. Not to mention i ask worker behind the counter for a bag. She ignored n kept walking. Great customer service....NOT... So i be walking on away to other places to eat.Food: 1/5
This Arby's has monolithic windows and an impressive selection of coke products. They also had the meats. New gal at the register was very kind.Food: 5/5
Restaurant was clean and inviting The food was delicious! Staff was kind and friendly! Love this Arby's location- worth taking the drive to ! Vegetarian options: Delicious salads Parking: Good parking lot has plenty of spaces for handicapped and those not handicapped
Love, Love LOVE the strawberry lemonade. Donita KNOWS and always has a smile when she hands it to me saying 'I know what you are here for!' soooo good!
I don't care if you're not hungry at least stop and grab a soda and just enjoy the amazing architecture on the inside of this Arby's. I know that sounds ludicrous but the Frank Lloyd wright-inspired interior is one of the most beautiful restaurants I have ever seen. The Craftsman high back chairs the granite counter the Open men use instead of large bulletin boards make this place a double light to eat at. Do not sell yourself short and go through the drive-thru go inside use the facilities sit down and relax and enjoy a beautiful atmosphere. The people that are super friendly the food was terrific.
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