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Reviews, get directions and contact details for ArcLight Cinemas - Santa Monica

ArcLight Cinemas - Santa Monica
Address: 395 3rd Street Promenade #330, Santa Monica, CA 90401, USA
Phone: (323) 615-2550
State: California
Zip Code: 90401


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Reviews
Saw Last Jedi on opening night, which was awesome! That said, was disappointed that we purchased a 3D movie tickets, along with the price premium that comes with, and they only showed a standard screening. Many in the auditorium asked the usher why it wasn't in 3d (as everyone had purchased a 3d ticket, even said it on the ticket) and the only option offered was to come back another time (not on opening night); not the best customer service from a theatre supposedly delivering a premium experience.
8 years ago (15-12-2017)
One of my favorite theatres. Clean bathrooms, great bar, not too big of auditoriums, which I really like.....but not too small either. Very comfy seats. Never too busy. Great service. Great all around.
8 years ago (11-09-2017)
6-28-17 visit. One of two reasons I will not return unfortunately, is a result of the screaming welcoming employee, the young lady at the entrance today with the distinctive big curly hair. I couldnt get her name because I was in a hurry to catch my movie. I felt ambushed the moment i walked in. I would have liked to look at the options first. I later saw her making out with a gentleman in the hall. It was a wrong exit for a quick second on my part which i regret but this time she didn't have on a work uniform maybe she was off I assume but it was still uncomfortable for that split second. She wore an adorable jumper but I noticed the hair right away so I was certain it's the same young lady. that really made me regret the trip dealing with traffic all the way from Manhattan Beach but besides that. The place is beautiful, I just won't be returning. I'm sure it's company policy for inappropriate behavior.
8 years ago (29-06-2017)
Great service. Great theater. Kind people. Quality films.
8 years ago (22-10-2017)
Posted movie times on Google and the arclight website were different from the theater. Arrived 30 min early to a movie to find it had already started. Spoke to management, they were uninterested in fixing the problem.
8 years ago (30-10-2017)
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