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Arizona Eye Consultants

  1. Arizona
  2. Arizona Doctor

Reviews, get directions and contact details for Arizona Eye Consultants

Address: 395 N Silverbell Rd #301, Tucson, AZ 85745, USA
Phone: (520) 791-7401
State: Arizona
City: Tucson
Zip Code: 85745


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
They're fine folks. It's a busy place. However, their register closes hours before their office does, how does that make sense? Wanted me to put my CC info on a paper so that the can charge it the next day and then send me the eye script through the mail....Their staff seemed nice enough, but why make things more difficult than they have to be?
7 years ago (22-02-2018)
This is absolutely the worst optometrist place I’ve ever been. The staffs don’t know how to operate any of the machines. The wait is 2 hours in the second waiting area (I arrived on time). And then very unknowledgeable optometrist that don’t know how to write a right prescription for glasses. My God. You have one job. AVOID AT ALL COSTS.
7 years ago (23-01-2018)
Great experience! Quickly pulled a piece of metal out of my eye. Very friendly
8 years ago (17-07-2017)
This place is an utter and complete disaster. First off, no offense to the elderly but when you walk into the office about the youngest person waiting in the lobby is roughly 60. I went in because my left eye contacts prescription seemed to have drifted. I saw Dr. Chue first, after waiting about 2 and a half hours between the lobby, the other lobby inside the service area, and the examination rooms. I brought my (then) current contact lens prescription and explained concisely what I thought had happened (that my left eye prescription had changed). Dr. Chue seemed unable to even calculate my prescription during the exam; his first couple go rounds on the phoropter made my vision far blurrier. He played it off like "whoops, I read that wrong", scribbled some gibberish on his notebook and continued his guess and check. I was seeing 20/15 out of my right eye at the time with the lenses I had then.. Dr. Chue proceeded to give me an examination, and to my surprise, his results showed my right eye prescription having changed more than the left. Like the reviewer below, I also requested a case of lenses be ordered before the end of the calendar year so that the coverage could fall under 2016. They failed to make this happen, among other things. They called me a week later and said my trials had arrived, and asked me to schedule an appointment for a follow-up. When I got there it was about 3:00 (appointment was at 3:20). I waited in the lobby until 4:30, they finally called me back to the other waiting room. I waited and waited until almost 5:30, overheard the optometry assistants cursing up and down the hallways about their coworkers, ranting and raving about God knows what -- completely unprofessional. Finally I saw Dr. Muller, and when I put the lenses in I found that the new contact prescription for the right was way worse, and the new prescription for the left was worse as well. I couldn't read s@&t. Dr. Muller tweaked the left prescription, and I simply requested that she revert me back to the old prescription I had for the right eye, which worked. She agreed and told me that I wouldn't have to come in and make another follow-up appointment, but rather just pick up this set of trials. I called and requested that the 2nd set of trials be sent to the office on the west side of town, because the east side office is a disaster, and also very far from my residence. They agreed to do so, however after calling and playing phone tag for a week trying to confirm where the hell my trial lenses were, talking to all the wrong people (seriously, why does a cockamaimie office like this even have a call-answering center?) I was told that my lenses were still sitting on the east side office. I drove all the way out there, picked up the lenses, and found that once again they botched the prescriptions. Both lenses were now the exact same prescription, and although the new left was good, they failed to complete the simple task of reverting my right eye prescription back to what they had written in their notes at the beginning of my first visit! Pathetic timing, bad service, no communication, and these idiots can't even get a prescription right when you spoonfeed them. Now I have to peace meal my prescription request through another provider, because another thing they failed to mention is that they don't even have the capability to order the prescriptions they issue in full cases! If you ask me they should have their licenses revoked altogether. Avoid this place at all costs if possible. I know I will!
8 years ago (23-01-2017)
This review is for their Speedway location. Went there for a routine contact lens exam. Dr. Muller was very good and professional. The rest of the staff was not. Was told they could order contact lenses for me before my insurance expired and that they would call when the order arrived. After my visit I called twice to make sure they were being ordered and would be billed to my insurance and was told that it would. I show up 2 weeks later for a follow-up and they were not ordered. My insurance expired so there was no way to order at that point. I wouldn't have cared so much if they told me they forgot, but one of the technicians proceeded to lie to my face about not being a licensed distributor and not being able to order in the first place. Best she could have offered me was a trial pair, which I already had. If you couldn't order in the first place you should've told me so I could order somewhere else. Thanks to that I now have to pay $150 out of pocket for contact lenses. The doctors there are good and I would give them 5 stars, but the medical staff is not reliable and I would give them 0.
12 years ago (11-01-2014)
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