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Reviews, get directions and contact details for Arizona Federal Credit Union - Deer Valley

About

Our mission is to develop and serve an empowered membership through the delivery of financial services and expertise, producing mutually beneficial results

Story

As a member-owned, not-for-profit financial cooperative our goal is to provide low-cost, value-added financial services to our members. This boils down to three things:

1. We're committed to providing each of US with self-service tools - no more doing things the hard way!
2. We want each of US to become savvy financial consumers - so we're always looking for ways to make that happen.
3. Everything we do is designed to benefit the individual and the group. When the cooperative does well, those of US participating benefit too.

Stop by a ServUs Center or visit US online to learn more about becoming a member of Arizona Federal Credit Union today!

Address: 2650 W Ross Dr, Phoenix, AZ 85027, USA
Phone: (602) 683-1000
State: Arizona
Zip Code: 85027


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Reviews
Staff takes good care of me. It's not a thieving commercial bank.
8 years ago (13-06-2017)
I've been a member for the past 10 years and love them. Since the Phoenix Cave Creek location shut down, I'm new to this location. Thus far, no problems. I've contacted Customer Service thru all their various options, i.e. online chat, email, telephone and in person. Of the 4 methods, I've found the telephone and email work best. However, any of these methods will get you answers fairly quickly. I've never encountered the problem, another person wrote about in their eval with the banking staff. Then again, I value MY TIME and am not timid about letting anyone, anywhere know it. I understand that people are human and therefore, not perfect. I feel that any employee that has been properly trained, and who values their job, won't have to be told twice about the importance of frontline service. If so, then they don't deserve MY business. When AZFCU makes a profit, they divide it and share with members. I've personally received several, directly deposited, into my account. AZFCU offers members many services: free online tax software, retailer discounts, used and new auto trades/purchases, financial planning and notary scvs, etc. I've yet to find another credit union that can top ALL that AZFCU offers.
9 years ago (10-12-2016)
When I come in to open a new account and sit in the lobby for 7 minutes without a single acknowledgement as tellers and bankers sit and chat with each other, that tells me this is not an establishment I should even consider working with. How disappointing.
9 years ago (31-10-2016)
Absolutely love the az federal credit union. Always have friendly customer service that are always willing to help. I've been with them for 5 months this time but before was with them for 7 years.
10 years ago (05-02-2016)
Excellent customer ❤
9 years ago (21-12-2016)
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