Arriva Travel

About

Arriva Travel, provides Leisure, Corporate and Diplomatic travel consulting.

Story

As aa consolidated business, our agency is part of a select group of travel organizations committed to providing a wide range of business and leisure travel services. When you conduct business with our agency, you receive the best combination of services. You enjoy the advantage of an independently owned, locally managed travel company with ties to the community, while benefiting from the extensive business travel resources of one of the most respected travel organizations in the world. We can search for the most competitive airline fare through large consolidators, particularly for flights in business or first class. Arriva Travel has been in business for over 35 years. Our extensive knowledge of the hospitality market, affiliations with American Express, has given Arriva Travel a unique edge in the market.

Mission

- To provide the online user an experienced and qualified travel planner
- To listen to the clients needs, not just their words and to be their advocate through the entire travel process
- To create an individual ongoing, repeat relationship; achieved through consistent company wide programs to communicate consumer relevant information and follow up

SERVICE VALUES
Recognizing that the client's needs is the reason we exist
Agents that care beyond just the sale, and learn about what is important to the individual client
Responsive to clients changing needs before, during and after travel
To be accountable for our recommendations and trip details
Being the traveler's advocate
Continuing to review and evolve to meet market changes with speed and flexibility
Working to achieve a pleasant and positive work environment that fosters an atmosphere for personal growth