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Reviews, get directions and contact details for Ashley HomeStore

Story

Retail chain with a variety of signature home furniture, decor accessories & mattresses.

Address: 1165 N Dupont Hwy #3, Dover, DE 19901, USA
Phone: (302) 724-7442
State: Delaware
City: Dover
Zip Code: 19901


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Called to ask about a lift chair for my mother. Asked for sales and was transferred. I asked what they had In lift chairs. It was like pulling teeth trying to get any information from this salesperson. I asked 3 times what they had. Still no answers. I got hung up on and called the store in Delmar. They on have 2 models and Elwood the sales person was very helpful and I bought the chair all within 5 minutes. I called back to this store and asked for manager to tell her about my very bad experience. I think it was the same sales girl that was the manager too because she was also rude and wasn’t even listening to me. When she did not seem interested in what I was saying, I asked her if she was listening to me, she said, well I’m busy doing other things. I’m surprised they even have 3 stars. I usually don’t give out bad ratings because I own a business and things can happen. This is just a very bad store. Call Elwood in Delmar if you want fast good service and actually want the prices of things without having to beg.
7 years ago (09-02-2018)
Amazing customer service, excellent attention to detail. No pressure sales team. Was more like visiting with friends that were helping me pick out what I needed for my house. I would recommend them to anyone. And when they found out that I was a veteran, they showed me so much respect and made sure that if there was anything at all that would help that they would make it work.
7 years ago (07-02-2018)
Ashley has taken the time to ensure the customer purchase not only what they want but what they need. The Dover store is working hard at creating a positive and enjoyable experience when purchasing their furniture while providing the best value. Their staff is both very helpful and friendly!!! I will definitely buy from them again and recommend them to friends and family!!!
8 years ago (21-12-2017)
They had furniture, everywhere. This location appeared to be recently opened as with the surrounding shopping center. Overall my experience was pleasant as I was on a mission looking for something specific. I didn't find it there but wasn't really expecting to so it's not their fault.
8 years ago (20-01-2018)
The quality of the products are great! And we received great customer service with our second couch from Ashley’s! Unfortunately the restocking fees are very high so if you have to return something be prepared to pay. Otherwise overall good quality service in general.
8 years ago (18-12-2017)
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